Client Services & Admin Specialist

Kerin Health; Parkes Shire Council; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Kerin Health is seeking a warm, organised Client Services and Administration Officer to join our team. You’ll be the friendly face at reception, support therapists and keep appointments running smoothly.

The role involves welcoming clients, booking and managing appointments, handling enquiries, processing payments and assisting with social media content and student placements. A professional, compassionate approach is essential.

Qualifications

• Previous experience in reception, administration, health or allied health is highly regarded.
• Excellent attention to detail and strong computer skills.
• Able to work independently and as part of a team, with a professional and approachable manner.
• Willingness to learn systems and processes, and provide excellent client service.

Responsibilities

• Welcoming clients and providing friendly, professional reception support.
• Booking and managing appointments.
• Managing client enquiries, cancellations and waitlists.
• Creating and maintaining client files and forms.
• Processing payments and invoices.
• Monitoring and responding to reception email inbox.
• Supporting our Pilates services and social media content.
• Assisting with student placements and pre-employment bookings.
• Keeping reception organised and maintaining a welcoming appearance.
• Supporting wider Kerin Health team with general administration.

Skills

Warm & Friendly

Highly Organised

Great Communicator

Team Player

Proactive

Calm Under Pressure

Tech-Savvy

Tools

Splose

Tyro Health

Stripe

Momence

Gmail

Canva

NDIS administration

Job description

Kerin Health is seeking a warm, organised Client Services and Administration Officer to join our team. You’ll be the friendly face at reception, support therapists and keep appointments running smoothly.

The role involves welcoming clients, booking and managing appointments, handling enquiries, processing payments and assisting with social media content and student placements. A professional, compassionate approach is essential.