Client Service Representative

seek.com.au; Sydney; On-site; AUD 48,000 - 64,000; Full time

Job summary

Workspace365 in Sydney is seeking a Client Service Representative to support the Centre Manager and oversee front of house, bookings, and client communications.

You will greet clients, manage room bookings, process payments, and provide administrative support, with an emphasis on teamwork and exceptional service.

Qualifications

• Great customer service and communications skills.
• Ability to work as part of a team and multi-task effectively.
• Good prioritization skills and independent work capability.
• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint).
• Experience in corporate customer service or hospitality front desk preferred.

Responsibilities

• Support the Centre Manager with day-to-day duties.
• Oversee front of house and all centre operations.
• Ensure daily tasks are completed accurately.
• Greet existing and potential clients and manage inquiries.
• Book meeting rooms, hot desks, and lounge access memberships.
• Provide administrative support and process payments.

Skills

Customer service

Teamwork

Prioritization

MS Office

Client relations

Front desk experience

Tools

Microsoft Office Suite

Job description

About Us

Workspace365 is looking for a Client Service Representative for our Sydney location.

• Right near public transport hubs
• Supportive and nurturing management team
• Five star facilities in a beautiful location
• Potential for career advancement in a secure industry

Responsibilities

• Supporting the Centre Manager with day to day duties
• Overseeing front of house & all aspects of the centre
• Ensuring daily responsibilities are completed
• Meeting and greeting existing and potentialclients
• Booking meeting rooms, hot desks, business lounge access memberships
• Providing administrative support to our clients
• Ensuring all charges are in the system correctly, managing payments and various other administration duties as required

Ideal Candidate

• Great customer service and communications skills
• Ability to work as part of a team
• Good Prioritization skills with the ability to multi‑task and work independently
• Proficient computer skills - Microsoft Office including Outlook, Word, Excel and PowerPoint
• Good customer relations - supporting clients and potential clients, managing client requests and ensuring all events/bookings are in order
• Corporate customer service or hospitality front desk experience