Client Relationship Manager – Recruitment & Business Development

Marlin Human Capital; Sydney; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Transparent bonus structure

Dedicated research and deliverysupport

Job summary

Marlin Human Capital in Sydney is seeking an experienced Client Relationship Manager to lead business development in the recruitment market. You’ll focus on building long-term client partnerships, identifying new opportunities, and acting as a trusted adviser in your market.

Backed by a research, operations, and delivery team, you’ll spend less time on admin and more on commercial activity, client growth, and strategic relationship management, with a hybrid, Sydney CBD-based role.

Qualifications

• Experience in agency recruitment, recruitment consulting, account management, or business development within recruitment.
• Ability to develop client relationships, generate new business, and identify commercial opportunities.
• Strong communication, negotiation, and stakeholder management skills.
• Autonomous but collaborative, with a long-term client portfolio mindset.

Responsibilities

• Develop new business opportunities and build long-term relationships with clients across the Australian market.
• Manage and grow existing client accounts, identifying opportunities to expand partnerships.
• Build a strong network of hiring managers and industry professionals.

Skills

Client relationship management

Business development

Recruitment industry knowledge

Communication

Negotiation

Stakeholder management

Independent working

Job description

Client Relationship Manager - Recruitment & Business Development

Build relationships. Grow your market. Leave the recruitment admin to us.

At Marlin Human Capital, we believe great recruiters should spend their time doing what they do best - building relationships, understanding their market, and creating opportunities for clients and candidates.

Not getting buried in administration, data entry, candidate sourcing, paperwork, or endless recruitment processes.

We're looking for an experienced, commercially minded Client Relationship Manager to join our growing Sydney team.

This is a relationship-led business development opportunity for someone with a recruitment background who enjoys winning new business, developing client partnerships, and becoming a trusted adviser in their market.

You have the backing of a dedicated research, operations, and delivery team, allowing you to focus on the commercial and relationship-building side of recruitment.

As our Client Relationship Manager, you'll take ownership of developing and growing client relationships, identifying new business opportunities, and building a strong presence within your chosen market.

You'll work closely with our established research and delivery team, who will manage much of the recruitment process, including candidate sourcing, initial screening, interview coordination, and operational administration.

Your role is to bring the commercial expertise, market knowledge, and recruitment judgement needed to connect the right opportunities with the right people.

Your focus will include:

• Developing new business opportunities and building long-term relationships with clients across the Australian market.
• Managing and growing existing client accounts, identifying opportunities to expand our partnerships.
• Building a strong network of hiring managers, decision-makers, and industry professionals.
• Understanding client hiring needs, workforce challenges, and market trends to provide informed recruitment advice.
• Working closely with our research and delivery team to ensure recruitment requirements are clearly understood and effectively delivered.
• Meeting shortlisted candidates, assessing their suitability, and confidently presenting recommendations to clients.
• Managing client expectations, recruitment processes, and commercial discussions from initial engagement through to successful placement.
• Developing your own market specialisation and contributing to the continued growth of Marlin Human Capital.

What We're Looking For

We're looking for someone who understands recruitment but is most energised by the relationships and commercial opportunities that come with it.

Ideally, you'll bring:

• Previous experience in agency recruitment, recruitment consulting, account management, or business development within the recruitment industry.
• A proven ability to develop client relationships, generate new business, and identify commercial opportunities.
• Strong communication, negotiation, and stakeholder management skills.
• Sound recruitment judgement, with the ability to assess candidate suitability and confidently discuss profiles with clients.
• A proactive, relationship-driven approach and genuine interest in understanding your market.
• The confidence to work independently while collaborating with a wider team.
• A long-term mindset towards building a sustainable client portfolio and professional network.

You don't need to be an expert in every aspect of recruitment delivery. That's what our specialist team is here for.

What matters most is your ability to build trust, develop business, recognise good talent, and create lasting relationships.

Why Join Marlin Human Capital?

We want to create an environment where good recruiters can focus on the activities that genuinely make a difference.

Here's what you can expect:

• Dedicated research and delivery support: An experienced team managing candidate sourcing, initial screening, recruitment coordination, and administration.
• More time with clients and candidates: Less time on repetitive recruitment tasks and more time developing relationships and winning business.
• Established client relationships: The opportunity to build on existing partnerships while developing your own client portfolio.
• Technology that supports you: Access to tools and systems designed to make your work more efficient.
• Transparent bonus structure: A clear incentive framework that rewards your commercial contribution and success.
• Hybrid working: A full-time position based in Sydney CBD, offering flexibility through a hybrid working arrangement.
• Genuine career progression: Whether your ambition is to build and lead a team or become a recognised specialist within your market, we'll support your development.
• A collaborative team environment: Work alongside experienced recruitment professionals who value quality, accountability, and long-term relationships.

Some recruiters want to build and lead high-performing teams. Others want to become exceptional in their chosen market, developing deep industry expertise and a portfolio of trusted clients.

We see value in both.

At Marlin Human Capital, you'll have the support, autonomy, and opportunity to shape your career around your strengths and ambitions.

Most importantly, you'll have the time to focus on what makes recruitment rewarding — the people, the conversations, and the relationships that create opportunities.

Interested?

If you're an experienced recruitment professional who enjoys business development and client relationships but wants to spend less time managing the administrative side of recruitment, we'd love to hear from you.