Client Relations & Admin Officer — Part-Time, Growth & Impact

Clarity Health Care; Kingston; On-site; AUD 33,000 - 44,000; Part time

Job summary

Psychology South & Wellbeing Services, part of the Clarity Health Care Group, is expanding its Kingston clinic and seeking a Client Relations and Administration Officer on a part-time basis. You will manage the front desk, coordinate bookings, handle patient inquiries, and process payments within a supportive team.

The role suits someone with 1–2 years of admin experience, ideally in healthcare, who is organized, detail-oriented, and enjoys helping people.

Qualifications

• Experience in front desk and reception duties is preferred.
• Healthcare industry experience is desirable.
• MS Office and practice software familiarity requested.
• Flexible to cover shifts for sick and annual leave.

Responsibilities

• Handle busy reception and greet clients professionally.
• Liaise with referral sources via phone and email about bookings and inquiries.
• Manage multiple clinicians' diaries and schedule appointments in the practice software.
• Process payments and Medicare rebates, and bill clients where applicable.
• Ensure front desk runs smoothly and is well-maintained.
• Support team members and clinic operations collaboratively.

Skills

Client relations

Administration

Time management

Multitasking

Communication

Attention to detail

Team player

Phone skills

Tools

MS Office (Word, Excel)

Halaxy

3CX

Job description

Psychology South & Wellbeing Services, part of the Clarity Health Care Group, is expanding its Kingston clinic and seeking a Client Relations and Administration Officer on a part-time basis. You will manage the front desk, coordinate bookings, handle patient inquiries, and process payments within a supportive team.

The role suits someone with 1–2 years of admin experience, ideally in healthcare, who is organized, detail-oriented, and enjoys helping people.