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Flexout Health is seeking a friendly, organised Administration Officer to join our team. As the first point of contact for clients, you’ll create a welcoming and efficient experience while supporting our therapists and directors in day-to-day operations.
The role involves managing reception, maintaining client and financial records, and ensuring a smooth front office and clinical system. The position is 2–3 days per week with potential for more hours and requires flexibility to work outside
We are seeking a friendly, organised and professional Administration Officer to join the Flexout Health team. As the first point of contact for our clients, you’ll play an important role in creating a welcoming, efficient and client-focused experience while supporting our therapists and directors.
The role involves managing reception and day-to-day administration, maintaining accurate client, financial and administrative records, and helping ensure the smooth operation of our front office and clinical systems.
We are seeking a friendly, organised and professional Administration Officer to join the Flexout Health team. As the first point of contact for our clients, you’ll play an important role in creating a welcoming, efficient and client-focused experience while supporting our therapists and directors.
The role involves managing reception and day-to-day administration, maintaining accurate client, financial and administrative records, and helping ensure the smooth operation of our front office and clinical systems.
Provide friendly, professional and high-quality customer service to clients and stakeholders.
Manage reception, including greeting and directing clients and visitors.
Answer and direct telephone calls, respond to general enquiries and relay messages.
Process client payments and assist with general administrative tasks.
Maintain accurate electronic and physical records, including filing documents in PracSuite.
Support the clinical team with document distribution, scanning, photocopying and other administrative duties.
Maintain confidentiality and privacy of clients, practitioners, directors and staff at all times.
Contribute to a positive, cooperative and professional team environment.
Maintain clean, safe and hygienic common areas and a welcoming clinic environment.
Attend team meetings and contribute to administrative discussions.
Follow company policies, procedures, values and philosophy.
Communicate professionally and respectfully with all internal and external stakeholders.
Assist with other ad-hoc administrative tasks as required by management.
2–3 days per week, with the potential for increased hours in the future.
Our clinics operate with extended hours, so flexibility to work outside standard business hours from Monday to Friday is required.
A professional, welcoming and client-focused approach is essential.