Practice Assistant

Pop Psychology Pty; Brisbane; Presencial; AUD 25.000 - 36.000; A tiempo parcial

Descripción de la vacante

Pop Psychology Pty is seeking a capable Practice Assistant to support our growing team in a role that blends client services, practice administration and operational support. The role acts as the eyes and ears on the ground within a friendly, values-driven psychology practice in Brisbane.

The position requires availability a minimum of 3 days per week (approximately 22 hours) and candidates with at least 2 years of admin experience, strong Microsoft Office skills, a car and license, and a

Formación

• Minimum 2 years in administration and essential Microsoft Office skills.
• Organised, proactive and able to work independently.
• Strong communication with clinicians and clients.

Responsabilidades

• Manage reception, appointments, enquiries and client communications.
• Oversee clinical administration, invoicing, payments and diary management.
• Support clinician onboarding and day-to-day clinic operations.
• Assist with marketing, business development and improving systems and procedures.
• Provide administrative support to leadership.

Conocimientos

Microsoft Office

Reception

Administration

Herramientas

Medicare

Practice management software

Canva

Social media

Descripción del empleo

Permanent Part-Time | Meaningful Work | Room to Grow

Are you organised, proactive and great at solving problems? We'd love to hear from you.

Pop Psychology and Three Little Birds Perinatal are growing, and we're looking for a capable Practice Assistant to support our team in a role designed to be the eyes and ears on the ground.

This is a varied role that goes beyond traditional reception, combining client services, practice administration, operational support and assistance to our Business Manager and Company Director.

What you'll do

• Manage reception, appointments, enquiries and client communications.
• Oversee clinical administration, invoicing, payments and diary management.
• Support clinician onboarding and day-to-day clinic operations.
• Assist with marketing, business development and improving systems and procedures.
• Provide administrative support to the leadership team.

Who we're looking for someone who:

• Is available a minimum of 3 days per week (*min 22 hours week)
• More then 2yrs experience in administration and essential skills in Microsoft Office
• Has a car and licence
• Works independently and takes initiative without waiting to be directed.
• Is a confident problem-solver who takes ownership and follows tasks through.
• Is highly organised and can manage competing priorities.
• Communicates professionally and works well with clinicians and clients.
• Enjoys improving systems and helping a business run smoothly.
• Most importantly: someone fun, down to earth and a great cultural fit for our quirky workplace.
• Previous leadership experience is an advantage. Experience with Medicare, practice management software, Canva or social media is beneficial.
• Scheduling Flexibility for the right candidate to work with you and your family.
• A varied role with genuine responsibility and opportunities to contribute.
• A supportive, down-to-earth team in a growing, values-driven psychology practice.