Client Partner

Um; Canberra; Presencial; AUD 180.000 - 260.000; Jornada completa

Descripción de la vacante

UM in Canberra is seeking a Client Partner to lead a major portfolio and act as the senior client leader across our business. You will drive client growth, commercial performance and strategic partnerships with senior stakeholders.

You'll build deep relationships with C-suite leaders, orchestrate cross-functional strategy with Planning, Investment and Partnerships, and position UM as a trusted advisor delivering connected, innovative and impactful solutions for clients.

Formación

• Experienced senior client leader with media/communications background.
• Proven track record managing large client portfolios and C-suite relations.
• Commercially minded with budgets, forecasting, revenue growth and P&L.
• Strategic thinker who can influence beyond campaigns.
• Proven people leadership coaching and development.

Responsabilidades

• Lead senior client relationships across a major portfolio, trusted advisor and strategic partner to key stakeholders.
• Develop and execute client growth strategies, identifying opportunities to deepen relationships and expand the agency's offering.
• Own the commercial performance of the portfolio, including revenue, budgets, forecasting, remuneration and resource planning.
• Provide strategic leadership to client challenges, confidently challenging thinking and ensuring recommendations connect to meaningful business outcomes.
• Champion planning and delivery excellence, ensuring high-quality, connected and commercially impactful work across the portfolio.
• Lead and coach your team, creating a high-performing team culture built on accountability and growth.
• Build strong relationships with C-suite and senior marketing stakeholders, influencing strategic business decisions.
• Stay ahead of industry trends, media developments and emerging opportunities, positioning UM as a leader in communications and marketing effectiveness.

Conocimientos

Senior client leadership

Relationship management

Commercial acumen

Strategic thinking

People leadership

Stakeholder influence

Descripción del empleo

We're looking for a Client Partner to join the team in Canberra. As a Client Partner, you'll be the senior client leader across a major portfolio of business, responsible for driving client growth, commercial performance and strategic partnership. You'll build deep relationships with senior client stakeholders and work collaboratively with Strategy, Planning, Investment, Partnerships and specialist business units to ensure clients receive connected, innovative and commercially impactful solutions. This role requires outstanding leadership, commercial acumen, emotional intelligence and the ability to influence at the highest levels. You'll be expected to create confidence, identify growth opportunities, develop future leaders and position UM as a trusted business advisor rather than simply a media agency.

Key Responsibilities

• Lead senior client relationships across a major portfolio, becoming a trusted advisor and strategic partner to key stakeholders.
• Develop and execute client growth strategies, identifying opportunities to deepen relationships and expand the agency's offering.
• Own the commercial performance of your portfolio, including revenue, budgets, forecasting, remuneration and resource planning.
• Bring strategic leadership to client challenges, confidently challenging thinking and ensuring recommendations are connected to meaningful business outcomes.
• Champion planning and delivery excellence, ensuring high-quality, connected and commercially impactful work across the portfolio.
• Lead and coach your team, creating a high-performing team culture built on accountability and growth.
• Build strong relationships with C-suite and senior marketing stakeholders, confidently navigating complex environments and influencing strategic business decisions.
• Stay ahead of industry trends, media developments and emerging opportunities, bringing informed perspectives to clients and positioning UM as a leader in communications and marketing effectiveness.

Who Are You?

• An experienced senior client leader with a strong background in media, communications, marketing or a related agency environment.
• Proven experience managing significant client portfolios, building trusted relationships with senior and C-suite stakeholders.
• A commercially minded leader with experience owning budgets, forecasting, revenue growth, P&L performance and broader commercial outcomes.
• A strategic thinker who can move beyond campaign delivery to understand and influence broader client business challenges and opportunities.
• A strong people leader with experience coaching, developing and empowering senior client teams and future leaders.
• Confident operating in complex stakeholder environments, with the communication skills and gravitas to influence at the highest levels.
• Naturally curious and proactive, with a track record of identifying growth opportunities, introducing new capabilities and finding better ways to solve client challenges.
• A collaborative leader who brings together different teams and capabilities to create connected solutions and genuinely impactful outcomes for clients.

Additional Information

UM, together with our Omnicom Media Group network is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.