Client Liaison Officer

Remondis Australia; Canberra; Sur place; AUD 80 000 - 110 000; Plein temps

Résumé du poste

REMONDIS Australia is seeking a Client Liaison Officer/Account Manager to support projects and customers across Canberra ACT. The role focuses on managing waste, water and energy services at client sites and coordinating with other team members to deliver value and growth.

You will build sector knowledge, manage client relationships, and drive continuous improvement while ensuring HSE compliance and timely delivery.

Qualifications

• Experience in customer focused roles.
• Ability to manage risk and opportunity.
• Ability to deliver results within set timeframes.
• Experience in the waste, water, or energy management industries.
• Administer and review contracts.
• Manage health, safety, and environmental aspects of services in your region.
• Strong business communication skills (written and oral).
• Waste industry knowledge across liquids, solids and equipment.

Responsabilités

• Deliver profitable client accounts and projects, meet objectives and identify cost savings.
• Partner with the Business Development Manager and IMS team to win three to four new clients annually.
• Drive continuous improvement across client sites and accounts.
• Grow portfolios across mining equipment, LNG, rail, engineering, road transport, and more.
• Build waste, water and energy expertise to expand business capabilities.
• Lead sector safety and environmental performance, identifying and managing key HSE risks.
• Provide technical support to clients, the call centre and support teams.
• Resolve client issues promptly and keep projects on track.

Connaissances

Customer-focused

Risk management

Time management

HSE awareness

Strong communication

Presentation skills

Waste/Water/Energy knowledge

Contract administration

Outils

MS Office

Presentation software

Reporting tools

Description du poste

We currently have an exciting new opportunity for an additional Client Liaison Officers/Account Manager to join our team supporting projects and customers across Canberra ACT.

This position will be based in Canberra, and you will be assisting the existing Client Liaison Officers and Account Managers in managing waste, water and energy services at new and existing client sites.

What you'll be doing

• Deliver profitable client accounts and projects, meet objectives and identify cost savings.
• Partner with the Business Development Manager and IMS team to win three to four new clients annually.
• Drive continuous improvement across client sites and accounts.
• Grow portfolios across mining equipment, LNG, rail, engineering, road transport, truck manufacturing, infrastructure, building, government, banking, heavy industry and manufacturing.
• Build waste, water and energy expertise to expand business capabilities.
• Lead sector safety and environmental performance, identifying and managing key HSE risks.
• Provide technical support to clients, the call centre and support teams.
• Resolve client issues promptly and keep projects on track.

Skills and Experience

• Experience in customer focussed roles.
• Abilities Manage risk and opportunity.
• Manage activities to deliver results in appropriate timeframes.
• Experience in the waste, water, or energy management industries
• Administer and review contracts.
• Manage the health, safety, and environmental aspects of services in your region.
• High level business communication skills (written and oral).
• Waste industry knowledge (liquid, solid, different waste types, equipment).
• Knowledge of applicable environmental and waste legislation.
• Exceptional presentation and report preparation software skills

Who we are

At REMONDIS, you'll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.