Client Liaison Officer

Remondis; Australia; On-site; AUD 65,000 - 95,000; Full time

Job summary

REMONDIS invites applications for a Client Liaison Officer/Account Manager in St Mary’s, NSW. You will support existing teams, manage supplier relationships and drive waste, water and energy services for clients.

Ideal candidates have several years in customer-focused roles, strong communication, and advanced PowerPoint/Excel skills. Some interstate travel and flexible hours may be required.

Qualifications

• Several years of experience in customer-focused roles.
• Formal qualifications preferred (e.g. Business Management, Environmental Management or Waste Management).
• Exceptional PowerPoint, Word and Excel skills for reporting.

Responsibilities

• Manage internal and external supplier arrangements and relationships.
• Maintain customer relationships and respond to requests promptly.
• Provide proactive waste solutions to support sustainability goals.
• Ensure client accounts/projects are profitable and meet objectives.
• Lead safety/environmental performance and manage key risks.
• Proactively manage unplanned emergencies.

Skills

Customer service

Communication

Time management

Presentation skills

Problem solving

Education

Business Management / Environmental Management / Waste Management

Tools

PowerPoint

Word

Excel

Job description

We currently have an exciting new opportunity for an additional Client Liaison Officers/Account Manager to join our team and someone who has a commitment to safety and customer service.This position will be based in St Mary’s, and you will be assisting the existing Client Liaison Officers and Account Managers in managing waste, water and energy services at new and existing client sites.**What you’ll be doing** * Manage internal and external supplier arrangements and relationships* Maintain customer relationships and manage customer requests and communication in a timely and informative manner* Provide proactive waste solutions that contribute to achieving sustainability goals* Ensure all client accounts / projects are profitable and deliver on their promised objectives* Ensure that the business leads the waste sector in safety/environmental performance, and identifies and manages its key HSE risks; and* Proactively manage unplanned emergencies**Who you are*** Several years’ experience in customer-focused roles, preferably in the waste, water or energy management industries* Relevant formal qualifications are preferred, but not essential (e.g. Business Management, Environmental Management or Waste Management)* Exceptional presentation / report preparation software skills – PowerPoint, Word, Excel* Strong communication skills and the ability to manage your own time and workload; and* Flexibility – as hours of work may vary depending on business requirements and may require some interstate travel **Who we are** At REMONDIS, you’ll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact. **How to Apply*** You’ll need proof of entitlement to work in Australia.* You’ll undergo a police check and a pre-employment medical, including a drug and alcohol test.REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.