Client Liaison & Accounts Manager – Waste & Energy

REMONDIS Australia; Canberra; On-site; AUD 80,000 - 110,000; Full time

Job summary

REMONDIS Australia is seeking a Client Liaison Officer/Account Manager to support projects and customers across Canberra ACT. The role focuses on managing waste, water and energy services at client sites and coordinating with other team members to deliver value and growth.

You will build sector knowledge, manage client relationships, and drive continuous improvement while ensuring HSE compliance and timely delivery.

Qualifications

• Experience in customer focused roles.
• Ability to manage risk and opportunity.
• Ability to deliver results within set timeframes.
• Experience in the waste, water, or energy management industries.
• Administer and review contracts.
• Manage health, safety, and environmental aspects of services in your region.
• Strong business communication skills (written and oral).
• Waste industry knowledge across liquids, solids and equipment.

Responsibilities

• Deliver profitable client accounts and projects, meet objectives and identify cost savings.
• Partner with the Business Development Manager and IMS team to win three to four new clients annually.
• Drive continuous improvement across client sites and accounts.
• Grow portfolios across mining equipment, LNG, rail, engineering, road transport, and more.
• Build waste, water and energy expertise to expand business capabilities.
• Lead sector safety and environmental performance, identifying and managing key HSE risks.
• Provide technical support to clients, the call centre and support teams.
• Resolve client issues promptly and keep projects on track.

Skills

Customer-focused

Risk management

Time management

HSE awareness

Strong communication

Presentation skills

Waste/Water/Energy knowledge

Contract administration

Tools

MS Office

Presentation software

Reporting tools

Job description

REMONDIS Australia is seeking a Client Liaison Officer/Account Manager to support projects and customers across Canberra ACT. The role focuses on managing waste, water and energy services at client sites and coordinating with other team members to deliver value and growth.

You will build sector knowledge, manage client relationships, and drive continuous improvement while ensuring HSE compliance and timely delivery.