Client Liaison Officer

Remondis; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

REMONDIS Australia is seeking a Client Liaison Officer/Account Manager to support waste, water and energy services at client sites in Sydney. You will assist existing teams in managing relationships with suppliers and customers, and help deliver on promised outcomes.

Ideal candidates have several years in customer-focused roles, with strong communication skills and MS Office proficiency. The role may involve interstate travel and requires a commitment to safety and sustainability.

Qualifications

• Customer-focused experience in service roles, ideally waste/water/energy sectors.
• Formal qualifications preferred but not essential in related fields.
• Proficiency in PowerPoint, Word and Excel for reporting and communications.

Responsibilities

• Manage internal and external supplier arrangements and relationships.
• Maintain customer relationships and handle requests promptly.
• Provide proactive waste solutions aligned with sustainability goals.
• Ensure client accounts/projects are profitable and meet objectives.
• Lead safety/environmental performance and manage key risks.
• Proactively handle unplanned emergencies.

Skills

Customer service

Communication skills

Time management

stakeholder management

Education

Business Management

Environmental Management

Waste Management

Tools

PowerPoint

Word

Excel

Job description

We currently have an exciting new opportunity for an additional Client Liaison Officers/Account Manager to join our team and someone who has a commitment to safety and customer service.

This position will be based in St Mary's, and you will be assisting the existing Client Liaison Officers and Account Managers in managing waste, water and energy services at new and existing client sites.

What you'll be doing

• Manage internal and external supplier arrangements and relationships
• Maintain customer relationships and manage customer requests and communication in a timely and informative manner
• Provide proactive waste solutions that contribute to achieving sustainability goals
• Ensure all client accounts / projects are profitable and deliver on their promised objectives
• Ensure that the business leads the waste sector in safety/environmental performance, and identifies and manages its key HSE risks; and
• Proactively manage unplanned emergencies

Who you are

• Several years' experience in customer-focused roles, preferably in the waste, water or energy management industries
• Relevant formal qualifications are preferred, but not essential (e.g. Business Management, Environmental Management or Waste Management)
• Exceptional presentation / report preparation software skills - PowerPoint, Word, Excel
• Strong communication skills and the ability to manage your own time and workload; and
• Flexibility - as hours of work may vary depending on business requirements and may require some interstate travel

Who we are

REMONDIS Australia is part of a global leader in sustainable waste and water management. With a strong local presence and a commitment to making a positive environmental impact, we deliver essential services across the country.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organisation that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.