Client Growth Account Manager - AI-Driven, Flexible Work

Pwc Australia; Victoria; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Floating public holidays

Birthday leave

Ability to purchase additional leave

Parental leave up to 26 weeks

Job summary

PwC Australia is seeking an Account Manager to drive client-led growth, streamline account delivery, and strengthen relationships across finance, technology, energy, and health sectors. You’ll work with Lead Client Partners, develop strategic account plans, and manage pipelines with data‑driven insights.

Ideal candidates bring 3+ years in account coordination or client‑facing roles, a collaborative mindset, and strong skills in CRM systems and analytics.

Qualifications

• 3+ years’ experience in account coordination, business development support or client‑facing roles within professional services.
• Agile in thinking and working, able to shift priorities, adapt to new information, and keep momentum across a dynamic portfolio.
• Genuine curiosity about clients' businesses, their challenges, and where we can add value.
• Strong relationship builder across client procurement, delivery teams, internal stakeholders, and connected teams.
• Proactive problem solver who identifies issues early and collaborates to resolve them.
• Curiosity and drive to find efficiencies through connected teams and AI.
• Strong organisational and project management skills with attention to detail and multiple deadlines.
• Commercial mindset linking client priorities to firm capabilities.
• Comfortable working with data, CRM systems, reporting tools and emerging AI-enabled platforms.
• Experience managing commercial processes including RFPs, contracts and vendor reviews.
• Team player thriving in a fast-moving, matrixed environment.

Responsibilities

• Work closely with Lead Client Partners and account teams to drive coordinated, client-led account delivery.
• Develop and execute account plans aligned to client strategic priorities.
• Drive consistent account disciplines with an effective operating rhythm and regular meetings.
• Actively manage pipeline health, identify opportunities, and coordinate pursuits across lines of service.
• Maintain high-quality account data and reporting for real-time decision making.
• Leverage Salesforce, iPower, PowerBI and AI-enabled platforms for account planning and outreach.
• Identify opportunities to streamline workflows across connected teams using AI.
• Track progress and ensure accountability for key account actions.
• Build strong relationships with connected team members and provide clear briefs.
• Collaborate with Clients and Markets teams to activate campaigns and thought leadership.
• Develop relationships with client procurement and delivery teams to support commercial processes.

Skills

Account coordination

Business development

Client-facing

Relationship building

Agile mindset

Project management

Data analytics

CRM familiarity

RFPs & contracts

Vendor management

Team collaboration

Tools

Salesforce

PowerBI

iPower

Job description

PwC Australia is seeking an Account Manager to drive client-led growth, streamline account delivery, and strengthen relationships across finance, technology, energy, and health sectors. You’ll work with Lead Client Partners, develop strategic account plans, and manage pipelines with data‑driven insights.

Ideal candidates bring 3+ years in account coordination or client‑facing roles, a collaborative mindset, and strong skills in CRM systems and analytics.