Client-Focused Reception & Admin Specialist

Kenmir Accounting; Cooma; On-site; AUD 50,000 - 60,000; Full time

Job summary

Kenmir Accounting is seeking a friendly Receptionist/Administration Support Officer to join our busy team in Cooma, NSW. This full-time role runs Monday to Friday, 9am to 5pm (37.5 hours).

Part-time may be considered for the right candidate with a minimum of 30 hours per week. You will provide excellent client service, manage client records, schedule appointments in Outlook, process invoices and support accounting staff as needed.

Qualifications

• Administration experience including liaising with clients
• Commitment to providing excellent customer service and maintaining client confidentiality
• Excellent communication skills, telephone manner and active listening
• Demonstrated ability to work effectively in a team, with the ability to work autonomously under minimal supervision
• Experience using Microsoft Office
• Strong time management skills with ability to multi-task
• Strong attention to detail including data entry
• Accounts Payable/ Receivable experience (Desirable)
• Experience using Xero (Desirable)
• Experience managing a client database and job workflow system (Desirable)

Responsibilities

• Reception Duties – answering client enquiries both on the phone and via email and directing to relevant staff members
• Scheduling Appointments through Microsoft Outlook
• Recording and maintaining client databases
• Onboarding of new clients
• Collecting, logging, and distributing mail
• Ordering and maintaining stationery and office supplies
• Invoicing and reconciliation of accounts
• Assisting other administration staff and accounting staff with tasks as necessary
• If successful, you will be part of a hard working team that is fun, friendly and passionate about their work.

Skills

Customer service

Administration experience

Communication skills

Teamwork

Time management

Data entry

Tools

Microsoft Office

Xero

Client database or workflow system

Job description

Kenmir Accounting is seeking a friendly Receptionist/Administration Support Officer to join our busy team in Cooma, NSW. This full-time role runs Monday to Friday, 9am to 5pm (37.5 hours).

Part-time may be considered for the right candidate with a minimum of 30 hours per week. You will provide excellent client service, manage client records, schedule appointments in Outlook, process invoices and support accounting staff as needed.