Administration Support Officer

Reboot Accounting Pty Ltd; Toormina; On-site; AUD 43,000 - 47,000; Part time

Job summary

Reboot Accounting Pty Ltd is seeking an Administration Support Officer to provide administrative, reception and operational support across the practice. The role ensures timely, high-quality service to clients and helps the professional team focus on delivering expert advice.

You will handle scheduling, client communications and information flow, maintaining accuracy and compliance while thriving in a small team environment.

Qualifications

• Supports administrative, reception and operational tasks in a small accounting practice.
• Manages scheduling and client communications to keep work flowing smoothly.
• Ensures accuracy and adherence to procedures in a fast-paced environment.

Responsibilities

• Greet clients and manage front-desk duties with professionalism.
• Coordinate information between professionals and clients.
• Assist with software tools and learn new systems as required.
• Support calendar management and task progression to meet deadlines.

Skills

Communication

Scheduling

Reception duties

Coordination

Tools

Xero

Xero Practice Manager

Now Infinity

Microsoft Office

Job description

Reboot Accounting are a small professional Accounting practice, we believe accounting is about people first.Whether you’re lodging a tax return, running a business, planning for the future or simply looking for someone you can trust, we’re here to make things easier.

About the role

The Administration Support Officer provides administrative, reception and operational support to the Reboot Accounting Professional team and clients. The position supports accounting and compliance functions enabling the practice to deliver timely, high-quality services to clients and ensure the smooth running of the practice. This is an integral role in our small professional accounting practice.

About you

As an integral member of our team, your primary role is to support our professional staff and ensure work and communication flows efficiently and effectively. You act as the key liaison between our professionals and clients for non-technical matters, including scheduling appointments, managing correspondence, coordinating information, and keeping work progressing smoothly.

You thrive in a fast-paced environment and can effectively manage competing priorities while consistently meeting deadlines. You are organised, adaptable, and able to juggle multiple tasks without compromising accuracy or quality. You demonstrate maturity, professionalism, and accountability in your work, understanding the importance of following established procedures and maintaining compliance rather than taking shortcuts. You take pride in completing tasks thoroughly, communicate confidently with clients and colleagues, and are committed to delivering reliable, consistent support that enables the professional team to focus on providing exceptional client advice.

Ideally, you will have experience working in a fast-paced, professional office environment, be a team player and committed to supporting a small group of professionals provide a great Accounting service/experience to our clients.

You will be proficient with listed software and be open and willing to learn new systems, Xero Business Edition, Xero Practice Manager, Now Infinity, ATO Portal, ChatGPT, Loom, Microsoft Office Suite (Teams, OneDrive, Outlook, Word, Excel).

The position is permanent part-time, 3 days per week. You must be available to work on-site in Toormina from 9am to 3pm on Tuesday, Wednesday and Fridays. The Position is paid in accordance with Level 3 of the Clerks-Private Sector Award, currently $31.11 per hour (rate is negotiable depending on experience) plus 12% Superannuation.

The Position Description is available by emailing Carol at ***************@gmail.com Please contact Carol Malcolm on 0437499*** if you have any questions regarding the position.