Client-Focused Office Administrator & Receptionist

Shanahan Swaffield Partners; Rockhampton Regional; On-site; AUD 45,000 - 58,000; Full time

Job summary

Shanahan Swaffield Partners in Rockhampton is seeking a friendly, organised Admin and Reception Officer to join our team. You will greet clients, answer calls, manage emails and mail, and provide general administrative support to a busy accounting practice.

The ideal candidate communicates clearly, stays organised under pressure and maintains confidentiality. You will handle front desk operations and assist with day-to-day tasks while coordinating with colleagues across the firm.

Qualifications

• Previous reception/administration experience essential.
• Excellent attention to detail and accuracy.
• Proficient with Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Professional, approachable manner with confidentiality.
• Able to manage multiple tasks and priorities.

Responsibilities

• Greet clients and visitors in a friendly, professional manner.
• Answer and direct incoming telephone calls and inquiries.
• Manage emails, mail and other correspondence.
• Provide general administrative support to the team.
• Schedule appointments and meetings for staff.
• Maintain accurate client and office records.
• Assist with invoicing and basic financial administration.
• Coordinate with clients, suppliers and external contacts.

Skills

Reception

Administration

MS Office

Communication

Confidentiality

Time management

Job description

Shanahan Swaffield Partners in Rockhampton is seeking a friendly, organised Admin and Reception Officer to join our team. You will greet clients, answer calls, manage emails and mail, and provide general administrative support to a busy accounting practice.

The ideal candidate communicates clearly, stays organised under pressure and maintains confidentiality. You will handle front desk operations and assist with day-to-day tasks while coordinating with colleagues across the firm.