Receptionist/Administration Support Officer

Kenmir Accounting; Cooma; On-site; AUD 50,000 - 60,000; Full time

Job summary

Kenmir Accounting is seeking a friendly Receptionist/Administration Support Officer to join our busy team in Cooma, NSW. This full-time role runs Monday to Friday, 9am to 5pm (37.5 hours).

Part-time may be considered for the right candidate with a minimum of 30 hours per week. You will provide excellent client service, manage client records, schedule appointments in Outlook, process invoices and support accounting staff as needed.

Qualifications

• Administration experience including liaising with clients
• Commitment to providing excellent customer service and maintaining client confidentiality
• Excellent communication skills, telephone manner and active listening
• Demonstrated ability to work effectively in a team, with the ability to work autonomously under minimal supervision
• Experience using Microsoft Office
• Strong time management skills with ability to multi-task
• Strong attention to detail including data entry
• Accounts Payable/ Receivable experience (Desirable)
• Experience using Xero (Desirable)
• Experience managing a client database and job workflow system (Desirable)

Responsibilities

• Reception Duties – answering client enquiries both on the phone and via email and directing to relevant staff members
• Scheduling Appointments through Microsoft Outlook
• Recording and maintaining client databases
• Onboarding of new clients
• Collecting, logging, and distributing mail
• Ordering and maintaining stationery and office supplies
• Invoicing and reconciliation of accounts
• Assisting other administration staff and accounting staff with tasks as necessary
• If successful, you will be part of a hard working team that is fun, friendly and passionate about their work.

Skills

Customer service

Administration experience

Communication skills

Teamwork

Time management

Data entry

Tools

Microsoft Office

Xero

Client database or workflow system

Job description

Kenmir Accounting are seeking an enthusiastic and hardworking individual to join our busy team as Receptionist/Administration Support Officer on a Full time basis. Hours of work are Monday to Friday 9am to 5pm, total of 37.5 hours per week. Part time may be considered for the right candidate with a minimum of 30 hours per week.

If you have a passion for customer service this is the role for you.

The successful applicant will have:

Administration experience including liaising with clients

An understanding and commitment to providing excellent customer service and maintaining client confidentiality

Excellent communication skills, telephone manner and active listening

Demonstrated ability to work effectively in a team, with the ability to work autonomously under minimal supervision

Experience using Microsoft Office

Strong time management skills with ability to multi-task

Strong attention to detail including data entry

Desirable but not essential:

Accounts Payable/ Receivable experience

Experience using Xero

Experience managing a client database and job workflow system

Duties and Responsibilities:

Reception Duties – answering client enquiries both on the phone and via email and directing to relevant staff members

Scheduling Appointments through Microsoft Outlook

Recording and maintaining client databases

Onboarding of new clients

Collecting, logging, and distributing mail

Ordering and maintaining stationery and office supplies

Invoicing and reconciliation of accounts

Assisting other administration staff and accounting staff with tasks as necessary

If successful, you will be part of a hard working team that is fun, friendly and passionate about their work.

Applications close 9am Monday 24th August. Applications may close sooner if the right applicant is found.