Client-Focused Office Coordinator & Scheduling

Qld Shade; Queensland; On-site; AUD 55,000 - 65,000; Full time

Job summary

QLD Shade is a well-established family-owned business in Australia, focusing on outdoor blinds and shutters. The Office Administrator will support day-to-day operations, handle calls, schedule appointments, manage data entry, and assist with general admin tasks to keep the office running smoothly.

Ideal candidates will have office experience, strong communication skills, and be organised and reliable, comfortable learning new software.

Qualifications

• Previous office administration experience (essential).
• Excellent communication and telephone skills.
• Confident speaking with customers.
• Organised, reliable and able to work independently.
• Able to multitask and stay on top of daily tasks.
• Experience in scheduling, bookings or customer service in a small business environment would be highly regarded.

Responsibilities

• Answer incoming phone calls and assist customers
• Book and confirm customer appointments
• Respond to customer enquiries
• Perform general office administration
• Data entry and update customer/job information
• Follow up customers and appointments
• Assist with scheduling and coordinating jobs
• Filing and general office duties
• Support the team with various administrative tasks

Skills

Excellent communication and telephone

Confident speaking with customers

Organised reliable independent

Computers learning new systems

Multitask daily tasks

Friendly professional manner

Small business scheduling bookings CS

Job description

QLD Shade is a well-established family-owned business in Australia, focusing on outdoor blinds and shutters. The Office Administrator will support day-to-day operations, handle calls, schedule appointments, manage data entry, and assist with general admin tasks to keep the office running smoothly.

Ideal candidates will have office experience, strong communication skills, and be organised and reliable, comfortable learning new software.