Client-First Receptionist at a Leading Gold Coast Firm

Bentleys Australia and New Zealand; Gold Coast City; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

5 weeks annual leave

Structured career development (Bentles

Salary packaging options

Employee Assistance Program (EAP)

Dress for Your Day

Access to senior staff and Partners

Job summary

Bentleys Australia and New Zealand on the Gold Coast is seeking a friendly Receptionist to be the face of our office.

You will greet clients, handle incoming calls, manage reception areas and provide administrative support to the team to ensure a smooth and professional client experience.

This role suits someone who enjoys people, is proactive, organised, and can maintain a calm, friendly presence in a busy front desk environment.

Qualifications

• Previous experience in a receptionist, customer service, hospitality or front-of-house position.
• Excellent verbal and written communication skills.
• Professional and polished presentation.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office, including Outlook and Teams.
• A proactive and team-oriented approach.
• Ability to manage multiple tasks while maintaining high service standards.
• Commitment to delivering an exceptional client experience.

Responsibilities

• Welcome clients and visitors and direct them appropriately.
• Answer and transfer incoming calls and respond to enquiries.
• Maintain reception and client-facing areas; keep spaces tidy and professional.
• Provide administrative support to the team and assist with basic tasks.
• Contribute to a warm, welcoming, and organised office environment.

Skills

Front-of-house experience

Excellent communication

Organisational skills

Customer service mindset

Tools

Microsoft Office

Outlook

Teams

Job description

Bentleys Australia and New Zealand on the Gold Coast is seeking a friendly Receptionist to be the face of our office.

You will greet clients, handle incoming calls, manage reception areas and provide administrative support to the team to ensure a smooth and professional client experience.

This role suits someone who enjoys people, is proactive, organised, and can maintain a calm, friendly presence in a busy front desk environment.