Dental Receptionist: Warm, Organized Front Desk

Gold Coast Smiles; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Gold Coast Smiles on the Gold Coast is seeking a friendly receptionist to be the first point of contact for clients. You will create a warm, professional experience and help the clinic run smoothly behind the scenes.

In this busy role you will manage reception, appointments, payments and client records, while delivering exceptional service in a beautifully presented Burleigh Heads clinic environment. A passion for client care and strong administration skills are essential.

Qualifications

• Warm, professional demeanor required.
• Highly organized with keen attention to detail.
• Able to work independently and take ownership of tasks.
• Excellent communication and customer service skills.

Responsibilities

• Provide warm, professional and welcoming experience for all clients.
• Manage reception, appointments and daily clinic flow.
• Respond to phone, email and online enquiries.
• Manage bookings, confirmations and client follow-ups.
• Process payments and maintain accurate client records.
• Support day-to-day operations of the clinic.
• Maintain a beautifully presented, organized and professional clinic environment.
• Manage stock and general clinic supplies.
• Assist team with administration and operational tasks.
• Help ensure the highest level of client care at every touchpoint.

Skills

Customer service

Reception

Communication

Tools

Booking systems

Job description

Gold Coast Smiles on the Gold Coast is seeking a friendly receptionist to be the first point of contact for clients. You will create a warm, professional experience and help the clinic run smoothly behind the scenes.

In this busy role you will manage reception, appointments, payments and client records, while delivering exceptional service in a beautifully presented Burleigh Heads clinic environment. A passion for client care and strong administration skills are essential.