Client-Facing Receptionist & Office Concierge

Nulsen Disability Services; Brisbane; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Great Place to Work Certified

Competitive salary

Employee Assistance Program (EAP)

Modern CBD office

Team events

Supportive leaders

Inclusive workplace culture

Job summary

Prosperity is seeking a proactive Receptionist to join our Brisbane Operations team. You will be the welcoming face for clients, visitors and staff, ensuring a smooth day-to-day experience in a fast-paced environment.

You will handle calls, bookings, and general admin with a customer‑centric approach, supporting team events and coordinating office activities with professionalism and reliability.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Experience using phone systems and general office equipment.
• Minimum 2 years reception/administration or customer service experience.

Responsibilities

• Greeting and welcoming clients and visitors in a professional manner.
• Answering, screening, and directing calls promptly.
• Managing meeting room bookings and appointment schedules.
• Maintaining a tidy reception and kitchen area.
• Assisting with office preparation for events and activities.
• Handling mail, couriers, and packages.
• Performing general administrative tasks including data entry and filing.

Skills

Communication

Interpersonal skills

Time management

Multitasking

Professionalism

Tools

Microsoft Office Suite

Job description

• Great Place to Work Certified | Award-winning, full-service firm

There are three reasons why people enjoy working at Prosperity: Our people, our clients and our innovative culture. We call this our Prosperity DNA.

At Prosperity, we believe our people are our greatest asset.

As an award-winning professional services firm and GreatPlace to Work certified employer, we are committed to creating an exceptionalemployee experience where our people feel valued, supported and empowered togrow their careers. Our culture is built on trust, respect and innovation, andwe're proud to provide meaningful career opportunities in an environment wherepeople genuinely enjoy coming to work.

We're looking for a Receptionist to join our Operations teamin Brisbane.

This is an exciting opportunity for an organised andclient-focused professional who enjoys variety, building relationships andbeing an integral part of a high-performing team.

When you join Prosperity, you're joining a firm that iscommitted to your professional growth and well being.

Employee Benefits & Experience

• GreatPlace to Work Certified employer
• Competitivesalary and employee benefits
• EmployeeAssistance Program (EAP)
• ModernCBD office environment
• Teamevents, social activities and community engagement opportunities
• Supportiveleaders who genuinely invest in your success
• Acollaborative and inclusive workplace culture where your contribution isrecognised and valued

Be the face of Prosperity

At Prosperity, we believe exceptional client experiencesstart from the very first interaction. We are seeking a dedicated,enthusiastic, and service-oriented Receptionist to be the welcoming face andvoice of our Brisbane office.

This is an exciting opportunity for someone who enjoysworking with people, takes pride in creating a professional environment, andthrives in a fast-paced workplace. As the first point of contact for ourclients, visitors, and team members, you'll play a vital role in ensuring ouroffice runs smoothly while delivering outstanding customer service.

Key Responsibilities

As Receptionist, you will be responsible for creating a warmand welcoming experience for clients while supporting the day-to-dayadministrative operations of the office.

Your responsibilities will include:

• Greetingand welcoming clients and visitors with a professional and friendlyapproach.
• Answering,screening, and directing incoming calls promptly and courteously.
• Managingmeeting room bookings and appointment schedules.
• Maintaininga tidy and organised reception and kitchen area.
• Assistingwith office preparation for internal social and team events.
• Handlingincoming and outgoing mail, courier deliveries, and packages.
• Performinggeneral administrative tasks including data entry, filing, scanning, andphotocopying.
• Assistingwith banking, mail collection, and shopping orders.
• Ensuringmeeting room technology and equipment are operational and meeting-ready.

About You

You are someone who genuinely enjoys helping others andtakes pride in providing exceptional service. You bring a positive attitude,strong organisational skills, and the ability to stay calm and professionalunder pressure.

We're looking for someone who is:

• Passionateabout delivering outstanding client service.
• Friendly,approachable, and professional.
• Reliable,punctual, and highly organised.
• Comfortableworking in a busy and fast-paced environment.
• Aproactive problem solver who can think on their feet.
• Ableto effectively manage multiple priorities and meet deadlines.
• Committedto maintaining a professional appearance and demeanour.

Skills & Experience

• Excellentcommunication and interpersonal skills.
• Strongattention to detail and organisational abilities.
• Experienceusing phone systems and general office equipment.
• Abilityto multitask and manage time effectively.
• Intermediateproficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Minimum2 years previous reception, administration, customer service, or officesupport experience, ideally in a professional services environment.

Discover a Career with Prosperity

This is an excellent opportunity for an experienced receptionist to further develop their career in a client-facing role. Working closely with stakeholders and a diverse range of clients, you will contribute to high-quality client experience within afirm that invests in the success and development of its people.

Apply today and discover what a career at Prosperitycould look like.

Join our team today!

• Please visit our website or use the Apply button above.