Executive Concierge - Premium Office Experience

CBRE Group, Inc.; Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

No weekend work

Ongoing professional development

Discounted corporate benefits

Wellbeing programs and mental health支持

Job summary

CBRE Group, Inc. seeks an Executive Concierge to join a premium CBD building on Queen St, Brisbane, for an initial 6-month contract with potential extension.

You will be the face and heartbeat of the workplace, delivering a seamless, personalised experience for tenants and visitors alike. Responsibilities include front of house duties, visitor registration, call handling, meeting room bookings, transport coordination, and coordinating services with the Facilities Management team.

Qualifications

• Prev. experience in Front Desk, Concierge, Customer Service or Hospitality role (highly regarded).
• Exceptional interpersonal skills with ability to build rapport and trusted relationships.
• Strong problem solving capabilities and passion for memorable customer experiences.
• Flexible, adaptable approach and ability to work independently.
• Proficiency in Microsoft Office, mobile technologies and workplace apps.

Responsibilities

• Deliver outstanding front of house service; warmly welcome visitors, manage registration, answer/direct calls, book meeting rooms, provide concierge support (transport, local recommendations).
• Act as extension of Facilities Management by responding to Tenant Service Requests, coordinating building/housekeeping services, inspecting common areas.
• Support customer experience initiatives, including events coordination, content updates for Host app, amenity bookings and retail promotions.

Skills

Front Desk

Concierge

Customer Service

Hospitality

Microsoft Office

Mobile technologies

Tools

Microsoft Office

Mobile devices

Job description

CBRE Group, Inc. seeks an Executive Concierge to join a premium CBD building on Queen St, Brisbane, for an initial 6-month contract with potential extension.

You will be the face and heartbeat of the workplace, delivering a seamless, personalised experience for tenants and visitors alike. Responsibilities include front of house duties, visitor registration, call handling, meeting room bookings, transport coordination, and coordinating services with the Facilities Management team.