Client-Facing Admin & Front Desk Specialist

RSM US LLP; Shire Of Narrogin; On-site; AUD 42,000 - 52,000; Full time

Job summary

RSM Australia Narrogin is seeking an Administration Assistant/Receptionist to provide front-of-house support, greet clients, and assist a busy professional services team.

You will coordinate onboarding, arrange meeting rooms, IT setup, catering, and perform general administrative tasks, data entry and portal management. This role values attention to detail, reliability, and confidentiality.

Qualifications

• Front-of-house reception experience or equivalent.
• Strong organisational and communication skills.
• Experience with MS Office and data entry.

Responsibilities

• Provide front-of-house reception services and greet clients in a professional, friendly manner
• Answer and direct incoming calls promptly and accurately
• Coordinate meeting room bookings, maintain rooms, and assist with IT setup
• Organise refreshments for clients and assist with catering for meetings and events
• Manage incoming and outgoing mail and deliveries
• Maintain reception services and ensure communal areas are tidy and well presented
• Provide general administrative support to the team including filing, photocopying, scanning, and data entry
• Coordinate client onboarding processes
• Set up new clients in practice management systems (MYOB, CRM, XPM, CAS360 or similar), and other relevant portals

Skills

Front-of-house reception

Customer service

Communication skills

Organisational skills

Confidentiality

Team player

Microsoft Office

Data entry

Tools

MYOB

CRM

XPM

CAS360

Job description

RSM Australia Narrogin is seeking an Administration Assistant/Receptionist to provide front-of-house support, greet clients, and assist a busy professional services team.

You will coordinate onboarding, arrange meeting rooms, IT setup, catering, and perform general administrative tasks, data entry and portal management. This role values attention to detail, reliability, and confidentiality.