Client Experience Trader FinTech Support Pro

CMC Singapore; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Birthday day off

My Days extra annual leave

Free breakfast cereals, condiments & a

Coffee at office

Learning & development opportunities

Staff benefits hub

Job summary

CMC Markets is seeking a Trade Services Executive based in our Barangaroo office, Sydney. You will be the voice of the brand, responding to client queries across phone, email, live chat and messaging, while delivering exceptional service that keeps clients coming back.

You will contribute to a world-class client experience in a fast-paced financial services environment. You’ll benefit from comprehensive training including RG146 and gain exposure to cutting-edge trading platforms, working

Qualifications

• Strong customer service orientation.
• Interest in global financial markets, CFDs or investments.
• Clear communication skills, both verbal and written.
• Resilience in a high-volume environment.
• Eligibility to work in Australia permanently.

Responsibilities

• Be the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
• Act as a brand ambassador, delivering exceptional service that keeps clients coming back.
• Identify opportunities to enhance the client experience and our reputation.
• Provide clients with a world-class trading experience.

Job description

CMC Markets is seeking a Trade Services Executive based in our Barangaroo office, Sydney. You will be the voice of the brand, responding to client queries across phone, email, live chat and messaging, while delivering exceptional service that keeps clients coming back.

You will contribute to a world-class client experience in a fast-paced financial services environment. You’ll benefit from comprehensive training including RG146 and gain exposure to cutting-edge trading platforms, working