Client Experience & Office Concierge

Gilbert + Tobin; Perth; On-site; AUD 40,000 - 52,000; Full time

Benefits offered by this job

Up to 26 weeks' paid parental leave

Additional annual leave

Complimentary lunches (Tue & Thu)

End of trip facilities

Exclusive retail discounts

Social events

Job summary

Gilbert + Tobin is seeking a friendly, proactive Office Assistant in our Perth team to deliver high-quality client services, hospitality and general office support. You will be a key first point of contact for clients and visitors, coordinating meeting rooms, catering and events to ensure a seamless, professional experience.

Ideally, you will have 1–2 years' client-facing or hospitality experience, with a passion for service.

Qualifications

• 1–2 years' experience in a client-facing, hospitality, reception or professional services environment.
• Demonstrated excellence in customer service and professional presentation.
• Strong verbal and written communication with a friendly, approachable manner.

Responsibilities

• Greet clients and visitors, ensuring a warm, professional welcome.
• Provide hospitality support, including catering and beverage service for meetings and events.
• Coordinate meeting room bookings and ensure rooms are well presented and maintained.
• Assist reception and concierge with calls, enquiries and remote support to Sydney/Melbourne offices.
• Maintain cleanliness and presentation of client-facing areas, kitchens and hospitality facilities.
• Coordinate couriers and deliveries; provide general office administration support.

Skills

Customer service

Hospitality

Reception experience

Communication skills

Organisational skills

Client-facing grounding

Job description

Gilbert + Tobin is seeking a friendly, proactive Office Assistant in our Perth team to deliver high-quality client services, hospitality and general office support. You will be a key first point of contact for clients and visitors, coordinating meeting rooms, catering and events to ensure a seamless, professional experience.

Ideally, you will have 1–2 years' client-facing or hospitality experience, with a passion for service.