Client Concierge / Reception

Chamberlains Law Firm; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Paid wellbeing leave

Supportive team, modern office

Professional uniform

Access to employee benefits programs

Employee Assistance Program

Supportive and collaborative team环境

Job summary

Chamberlains Law Firm in Sydney is seeking a Client Concierge to join our Business Support Team. This entry level role is office-based and focuses on delivering professional customer service as the first point of contact for clients.

You will handle reception, file and document administration, meeting coordination, and general office support for lawyers. Reliability, organisation and a friendly, proactive approach are essential.

Qualifications

• Entry level role in a professional office environment.
• Strong customer service background preferred.
• First point of contact for clients with a professional demeanor.
• Reliable, organised and professional approach.

Responsibilities

• Reception and client enquiries
• File and document administration
• Meeting coordination
• General office support and assisting lawyers as required

Skills

Customer service

Reception

Team player

Organised

Job description

Chamberlains Law Firm is currently seeking a Client Concierge to join our Business Support Team in Sydney. This is an excellent entry level opportunity into a professional office-based role. The Client Concierge supports our team and the client experience (more than just reception) and is a great fit for a team player who is adaptable, welcoming and reliable.

About the Firm

Chamberlains is a nationally recognised law firm with a strong reputation for delivering innovative and commercially focused legal solutions. With national offices across Canberra, Sydney, Newcastle, Perth and Brisbane, we support a broad client base ranging from individuals to SMEs to large corporates. We pride ourselves on our practical approach, strong internal culture, and commitment to developing our people. We will provide training to build your career in a firm that values initiative, consistent performance and innovation.

About the Role

This role is suitable for candidates looking for an entry level position into law firm administration. If you don't have experience working in an office environment but have a strong customer service background and are motivated to work in a professional service environment, we would encourage you to apply.

The successful candidate will be the first point of contact for our clients and will be responsible for representing the firm each day. Working as part of our Business Support Team, you will be delivering excellent and professional customer service. Every day in this role is different. You will be encouraged to learn valuable skills that can lead to future opportunities.

To be successful in this role, you need to be a genuine people person, reliable and organised with a high level of professionalism.

Some of your duties will include, but are not limited to:

• Reception and client enquiries
• File and document administration
• Meeting coordination
• General office support and assisting lawyers as required

We require this person to reliably fill this role in the office 5 days a week from 8:30am to 5:00pm.

What’s in it for you

• Paid wellbeing leave
• Supportive team, modern office
• Professional uniform
• Access to employee benefits programs
• Employee Assistance Program
• Supportive and collaborative team environment