Client-Centric Sales & Operations Coordinator (Perth)

KG Talent; Western Australia; On-site; AUD 60,000 - 75,000; Full time

Job summary

Metroll in Perth is seeking a Sales & Customer Service Coordinator to support sales, administration and operations in a fast-paced manufacturing environment.

You will respond to enquiries, process orders, coordinate with internal teams and keep customers updated on delivery progress. This is a hands-on role that builds strong relationships with builders and contractors while delivering exceptional service.

Qualifications

• Previous experience in administration, customer service, internal sales or sales coordination.
• Strong communication and relationship-building skills.
• A proactive and customer-focused approach.
• The ability to manage multiple priorities and work autonomously.
• Strong organisational skills and attention to detail.
• Good computer skills and confidence using business systems.

Responsibilities

• Responding to customer enquiries via phone and email, providing product information, pricing and quotations.
• Processing sales orders and maintaining accurate customer records.
• Following up quotations and supporting sales opportunities.
• Coordinating customer orders with internal sales, production, warehouse and transport teams.
• Monitoring order progress and communicating delivery updates to customers.
• Assisting with resolving customer enquiries, order discrepancies and delivery issues.
• Providing general administration and sales support, including invoicing and documentation.
• Building and maintaining strong relationships with customers, builders and contractors.

Skills

Communication

Relationship building

Customer service

Multitasking

Attention to detail

Computer literacy

Tools

ERP systems

Job description

Metroll in Perth is seeking a Sales & Customer Service Coordinator to support sales, administration and operations in a fast-paced manufacturing environment.

You will respond to enquiries, process orders, coordinate with internal teams and keep customers updated on delivery progress. This is a hands-on role that builds strong relationships with builders and contractors while delivering exceptional service.