Customer-Focused Sales & Merchandising Coordinator

GPC Asia Pacific; Wanneroo; On-site; AUD 42,000 - 65,000; Full time

Benefits offered by this job

Staff discounts across GPC Asia Pac

Private health insurance discounts

Employee assistance program

Safety conscious work environment

Parental leave top-up allowance

Paid volunteer leave

Job summary

McLeods Wangara in Western Australia is seeking a Sales Support & Merchandise Coordinator to join our high-performing team. This role blends customer service, inventory management, and merchandising to keep riders on the road and support our sales network.

You'll work across multiple business areas, delivering product training, managing returns, and coordinating stock movements while maintaining strong supplier relationships.

Qualifications

• Experience in motorcycle aftermarket industries preferred.
• Passion for great customer service and strong communication with a team-focused attitude.

Responsibilities

• Managing and maintaining supplier return processes across WA and SA.
• Investigating and processing over-supplied and under-supplied product claims.
• Assessing and coordinating warranty claims with suppliers and internal stakeholders.
• Performing basic product repairs where required.
• Merchandising products and creating engaging in-store displays.
• Delivering product training and support to team members.
• Coordinating stock retrieval and movement to support operational requirements.

Skills

Customer service

Inventory management

Merchandising

Product support

Job description

McLeods Wangara in Western Australia is seeking a Sales Support & Merchandise Coordinator to join our high-performing team. This role blends customer service, inventory management, and merchandising to keep riders on the road and support our sales network.

You'll work across multiple business areas, delivering product training, managing returns, and coordinating stock movements while maintaining strong supplier relationships.