Client Advisor (m/f) Melbourne

BoF Careers; City of Melbourne; On-site; AUD 52,000 - 66,000; Full time

Job summary

PRADA Group's Melbourne boutiques are seeking exceptional new talent to join as a full-time Client Advisor. You will be client-centric, build relationships with new clients while strengthening the existing database, and uphold a genuine yet professional attitude that reflects the DNA of the PRADA group.

Joining PRADA means working in a creative, international environment where customer experience is central.

Qualifications

• Experience in high-end or luxury retail.
• Strong communication and relationship-building skills.
• Sales-oriented with a proactive approach to attracting clients.
• Willingness to upskill on product knowledge and fashion trends.
• Ability to work in a creative, international environment.

Responsibilities

• Be client-centric and build relationships with new and existing clients.
• Uphold a genuine yet professional attitude reflecting the Prada DNA.
• Assist with store operational activities.
• Upskill yourself on product knowledge.
• Have experience in a high-end or luxury retail environment.
• Communicate effectively with all clients.
• Maintain a sales-focused mindset and creative approach to attracting clients.
• Contribute to a supportive team culture and collaborate with peers.
• Show genuine interest in the brand and keep up with fashion trends.

Skills

Client relations

Communication

Sales mindset

Team collaboration

Fashion knowledge

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

The PRADA Group is a global fashion powerhouse, helmed by one of the most iconic designers of the modern age. We have 10 stores across Australia and New Zealand, 8 Prada & 2 Miu Miu, which focus on creating an exceptional customer experience for all customers that walk through our doors.

Our PRADA boutiques in Melbourne are looking for exceptional new talent to join the team as a full time Client Advisors.

As a Client Advisor, You Will

• be client-centric, building relationships with new clients whilst continuing to strengthen the existing database
• manage all client expectations and always uphold a genuine yet professional attitude that reflects the DNA of the PRADA group
• assist with any store operational activities
• take a proactive approach in upskilling yourself on product knowledge
• have previous experience within a high end or luxury retail environment
• have excellent communication skills and can confidently communicate with all clients
• have a sales focused mindset and like to be creative in your approach to attract clients
• have a can-do attitude with everything that you do
• contribute to a supportive team culture, and like to collaborate with your peers
• have a genuine interest in the brand, a keen eye for fashion, trends and competitor knowledge

At PRADA, the customer experience is at the heart of everything we do!

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.

We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.