Luxury Client Advisor — Elevate Customer Experience

BoF Careers; City of Melbourne; On-site; AUD 52,000 - 66,000; Full time

Job summary

PRADA Group's Melbourne boutiques are seeking exceptional new talent to join as a full-time Client Advisor. You will be client-centric, build relationships with new clients while strengthening the existing database, and uphold a genuine yet professional attitude that reflects the DNA of the PRADA group.

Joining PRADA means working in a creative, international environment where customer experience is central.

Qualifications

• Experience in high-end or luxury retail.
• Strong communication and relationship-building skills.
• Sales-oriented with a proactive approach to attracting clients.
• Willingness to upskill on product knowledge and fashion trends.
• Ability to work in a creative, international environment.

Responsibilities

• Be client-centric and build relationships with new and existing clients.
• Uphold a genuine yet professional attitude reflecting the Prada DNA.
• Assist with store operational activities.
• Upskill yourself on product knowledge.
• Have experience in a high-end or luxury retail environment.
• Communicate effectively with all clients.
• Maintain a sales-focused mindset and creative approach to attracting clients.
• Contribute to a supportive team culture and collaborate with peers.
• Show genuine interest in the brand and keep up with fashion trends.

Skills

Client relations

Communication

Sales mindset

Team collaboration

Fashion knowledge

Job description

PRADA Group's Melbourne boutiques are seeking exceptional new talent to join as a full-time Client Advisor. You will be client-centric, build relationships with new clients while strengthening the existing database, and uphold a genuine yet professional attitude that reflects the DNA of the PRADA group.

Joining PRADA means working in a creative, international environment where customer experience is central.