Client Advisor | Full Time | Chadstone

LVMH; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Generous salary

Commissions

Employee discounts

Milestone gifts

Mentoring

Job summary

Tiffany & Co. in Chadstone (Melbourne, Australia) is hiring a Client Advisor on a full-time basis.

The role focuses on delivering a Tiffany Experience to clients, building meaningful relationships and driving sales in a luxury retail environment. The successful candidate will bring experience in luxury retail, a track record of meeting KPIs, and the flexibility to work non-traditional hours, including weekends and holidays, while upholding brand standards and delivering exceptional customer

Qualifications

• Experience in retail, luxury retail or client-centric environment.
• Proven track record of achieving sales results and meeting KPIs.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Entrepreneurial spirit and ability to cultivate client relationships.
• Ability to build meaningful relationships with a diverse client base.
• Ability to think creatively and innovatively.
• You must be flexible to work non-traditional trading hours including weekdays and weekends.

Responsibilities

• Proactively communicate with clients, delivering personalized Tiffany Experience.
• Provide a luxurious experience while maintaining efficiency in a fast-paced environment.
• Contribute to client development and selling ceremony to elevate performance.
• Drive sales and exceed sales targets.

Skills

Luxury retail experience

Client-centric approach

Sales targets / KPIs

Brand ambassador

Communication skills

Flexibility in hours

Entrepreneurial spirit

Relationship building

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding.

As a Client Advisor, you holdthe critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales targets are exceeded

Perfect Fit?

• Experience in retail, luxuryretail or client-centricexperience
• Proven track record in achieving sales results and working towards KPIs.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Having an entrepreneurial spirit and cultivating client relationships
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team

Fit the Box?... A Blue Boxwith a White Ribbon.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.