Client Advisor | Full Time | Perth

LVMH; Western Australia; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary & commissions

Employee discounts

Milestone gifts

Mentoring

Job summary

Tiffany & Co in Perth is seeking a Client Advisor to join our luxury retail team on a full-time basis. You will deliver an exceptional Tiffany Experience, build meaningful client relationships, and contribute to achieving sales targets in a fast-paced retail environment.

You should have experience in luxury or client-centric retail, a track record of meeting KPIs, and flexibility to work non-traditional hours, including weekends and holidays.

Qualifications

• Experience in luxury, client-centric retail.
• Proven ability to meet sales targets and KPIs.
• Excellent communication and relationship-building skills.

Responsibilities

• Proactively engage clients to deliver the Tiffany Experience.
• Drive sales while maintaining a high standard of service.
• Contribute to client development and selling ceremonies.
• Work with flexibility to non-traditional hours, including weekends.

Skills

Client relationships

Sales targets

Communication

Luxury retail

KPI awareness

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

As a Client Advisor, you holdthe critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales targets are exceeded

Perfect Fit?

• Experience in retail, luxuryretail or client-centricexperience
• Proven track record in achieving sales results and working towards KPIs.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Having an entrepreneurial spirit and cultivating client relationships
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team

Fit the Box?... A Blue Boxwith a White Ribbon.