Client Advisor | Full Time | Adelaide

Tiffany & Co.; City of Burnside; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Generous salary and commissions

Employee discounts

Milestone gifts

Career progression

Ongoing training

Mentoring from experienced management

Job summary

Tiffany & Co. is seeking a Client Advisor for our Burnside store on a full-time basis, as part of the LVMH group. You will embody the Tiffany brand with every client interaction, delivering a luxurious experience while building lasting relationships and meeting sales targets.

The role requires enthusiasm for Tiffany’s legacy, flexibility to work non-traditional hours, and a passion for delivering exceptional service to a diverse clientele.

Qualifications

• Experience in retail, luxury retail or client-centric environment.
• Proven track record in achieving sales targets and KPIs.
• Flexibility to work non-traditional hours, including weekends and holidays.
• Entrepreneurial spirit with ability to build client relationships.
• Ability to work with a diverse client base.

Responsibilities

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Skills

Retail experience

Luxury retail

KPI driven

Client relationships

Job description

The Blue Box. Since 1837, Tiffany & Co. has been synonymous with innovation, boundary-pushing design, and enduring style.

Job Description

As we continue to grow as part of the LVMH group, we are seeking passionate and experienced individuals to join our team as a Client Advisor in our Burnside store on a full-time basis.

Your role in the Tiffany Legacy

For many of our clients, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

As a Client Advisor, you hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Experience in retail, luxury retail or client-centric experience
• Proven track record in achieving sales results and working towards KPIs.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Having an entrepreneurial spirit and cultivating client relationships
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team