Client Advisor | Full-time | Chatswood

Tiffany & Co.; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Commission & incentives

Employee discounts

Milestone gifts

Career growth opportunities

Job summary

Tiffany & Co. in Chatswood, Sydney, is seeking a Client Advisor for a full-time role. You will proactively engage clients, delivering the Tiffany Experience with personalised service in a fast-paced store by a luxury brand.

The ideal candidate has 2-3 years in sales or customer service and demonstrates KPI-driven performance. You will build meaningful relationships, work flexible hours including weekends, and contribute to a high-performing team supported by generous incentives, staff discounts

Qualifications

• For the role, 2-3 years of experience in sales or customer service and working toward targets/KPIs.
• Ability to build meaningful client relationships with diverse customers.
• Flexible to work non-traditional hours including weekends and holidays.

Responsibilities

• Proactively communicate with clients to deliver the Tiffany Experience.
• Provide a luxuriously crafted service while maintaining efficiency in a fast-paced setting.
• Contribute to performance and client development through selling ceremonies.
• Drive sales and aim to exceed targets.

Skills

Sales experience

Customer service

Relationship building

Communication

Tools

POS system

CRM

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have exciting opportunities to join our upcoming Chatswood Tiffany store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team