Client Advisor, Chatswood Chase (Full Time/ Permanent)

Rimowa GmbH; Sydney; On-site; AUD 48,000 - 64,000; Full time

Job summary

RIMOWA is hiring at Chatswood Chase (Sydney) to deliver luxury retail experience. You will drive client engagement, assist store operations, and maintain brand standards. Join a renowned luxury travel lifestyle brand and help shape unforgettable shopping experiences for our customers.

The role emphasizes high service quality, strong communication, and teamwork in a fast-paced environment focused on luxury goods. Prior luxury or premium retail experience is preferred.

Qualifications

• Sales experience in luxurious or retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.
• Location: Chatswood Chase

Responsibilities

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assist to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Skills

Sales experience

Customer service

Interpersonal skills

Team player

Job description

Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design. At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.

Please join us to discover your own

Responsibilities

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assists to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Qualifications

• Sales experience in luxurious or retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.
• Location: Chatswood Chase

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