Luxury Client Advisor - Personalised Clienteling Expert

Inside Lvmh; City of Melbourne; On-site; AUD 42,000 - 60,000; Full time

Job summary

RIMOWA in Melbourne is seeking a Client Advisor to deliver an exceptional luxury client experience while achieving individual and store sales targets. You will develop strong client relationships, provide expert product knowledge and personalised advice, and uphold the brand's high standards across the client journey.

This role focuses on clienteling, events, and in-store presentation, with responsibilities including after-sales service, private appointments, and collaborative store teamwork.

Qualifications

• Strong communication and interpersonal skills.
• Strong selling and clienteling skills.
• Ability to work independently while contributing effectively as part of a team.
• Proficiency in English; additional languages are an advantage.

Responsibilities

• Achieve individual and team sales targets through client service, selling skills and product knowledge.
• Identify client needs and maximise sales through personalised recommendations, cross-selling and clienteling.
• Contribute to overall store performance and sales initiatives as a team.
• Maintain store presentation, visual standards and inventory accuracy.
• Process payments and complete cash reconciliation when required.

Job description

RIMOWA in Melbourne is seeking a Client Advisor to deliver an exceptional luxury client experience while achieving individual and store sales targets. You will develop strong client relationships, provide expert product knowledge and personalised advice, and uphold the brand's high standards across the client journey.

This role focuses on clienteling, events, and in-store presentation, with responsibilities including after-sales service, private appointments, and collaborative store teamwork.