Luxury Client Advisor – In-Store Brand Experience (Chatswood)

Rimowa GmbH; Sydney; On-site; AUD 48,000 - 64,000; Full time

Job summary

RIMOWA is hiring at Chatswood Chase (Sydney) to deliver luxury retail experience. You will drive client engagement, assist store operations, and maintain brand standards. Join a renowned luxury travel lifestyle brand and help shape unforgettable shopping experiences for our customers.

The role emphasizes high service quality, strong communication, and teamwork in a fast-paced environment focused on luxury goods. Prior luxury or premium retail experience is preferred.

Qualifications

• Sales experience in luxurious or retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.
• Location: Chatswood Chase

Responsibilities

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assist to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Skills

Sales experience

Customer service

Interpersonal skills

Team player

Job description

RIMOWA is hiring at Chatswood Chase (Sydney) to deliver luxury retail experience. You will drive client engagement, assist store operations, and maintain brand standards. Join a renowned luxury travel lifestyle brand and help shape unforgettable shopping experiences for our customers.

The role emphasizes high service quality, strong communication, and teamwork in a fast-paced environment focused on luxury goods. Prior luxury or premium retail experience is preferred.