Client Advisor | Casual | Pitt Street

LVMH; Sydney; Hybrid; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Salary + commission

Employee discounts

Milestone gifts

Training & mentoring

Career opportunities

Job summary

Tiffany & Co. on Pitt Street, Sydney, is seeking a Client Advisor for a casual position. You will deliver the Tiffany Experience with luxury service, helping clients select items and building memorable relationships in a fast-paced setting.

The ideal candidate has 2–3 years in sales or customer service, can work non-traditional hours including weekends, and is fluent in Mandarin is a plus. We offer a generous salary with commission, employee discounts, training, and mentoring within the LVMH

Qualifications

• 2–3 years in sales or customer service
• Ability to build client relationships with a diverse population
• Be a Blue Box Enthusiast with passion for customer service and sales
• Mandarin-speaking candidates are encouraged to apply

Responsibilities

• Proactively communicate with clients, ensuring the Tiffany Experience – tailored and personalised service
• Deliver a luxurious experience in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales targets are exceeded

Skills

Customer service

Sales

Client relationships

KPI targets

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Pitt Street storeas a Client Advisor on casual basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
• Mandarin-speaking candidates are encouraged to apply

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gift
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team