Client Advisor | Casual | Collins St

Nearheal; Melbourne; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Generous salary and bonuses

Employee discounts

Milestone gifts

Job summary

Tiffany & Co. at Collins Street in Melbourne is seeking a Client Advisor on a casual basis to deliver the iconic Tiffany Experience with personalised service.

You will engage clients, drive sales, and uphold the brand’s luxury standards in a fast-paced retail environment. The role emphasizes relationship-building, innovative thinking, and flexibility to work non-traditional hours, including weekends and holidays.

Qualifications

• 2–3 years of sales or customer service experience.
• Ability to build meaningful client relationships with a diverse client base.
• Ability to think innovatively and outside the box.
• Flexible to work non-traditional hours, including weekends and holidays.
• Mandarin-speaking candidates are encouraged to apply.

Responsibilities

• Proactively communicate with clients to deliver the Tiffany Experience.
• Provide luxurious, efficient service in a fast-paced store.
• Drive sales and exceed targets with selling ceremonies.
• Maintain brand standards and product knowledge.

Skills

Sales experience

Customer service

Client relationship building

Innovative thinking

Flexibility with hours

Mandarin language

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Collins St storeas a Client Advisor on a casual basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
• Mandarin-speaking candidates are encouraged to apply

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team

This is just the beginning.