Client Advisor

Christian Louboutin LLC; Sydney; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary package

Monthly commission and incentives

Job summary

Christian Louboutin is seeking an energetic, experienced retail professional to join our Sydney CBD boutique, delivering a luxurious client experience. You will build strong client relationships and maintain a high-end environment while driving sales and upholding the brand's standards.

In addition to a competitive salary, the role offers a monthly commission and incentives. Weekend availability is preferred to meet store needs and achieve targets.

Qualifications

• Experience in luxury retail is preferred.
• Strong sales drive and fashion awareness.
• Excellent communication, written and spoken, with clients and team.

Responsibilities

• Build strong client relationships and client book.
• Deliver and maintain a constant high-end luxury experience.
• Carrying out shop in shop operational duties.
• Liaising with customers on repairs and aftersales service.
• Maintenance of stock levels and visual merchandising.
• Demonstrate KPI awareness to increase boutique performance.
• Uphold the Christian Louboutin Sales Ceremony standards.

Skills

Luxury retail

Sales driven

Communication

Customer service

Job description

This is an exciting opportunity for an energetic, experienced professional to join our boutique in Sydney CBD.

In 1992, the Christian Louboutin brand was born with the opening of the first flagship boutique in Paris. Christian Louboutin's designs are sought-after around the globe, all recognizable for their immaculately lacquered red soles. As of today, Christian Louboutin operates over 150 boutiques worldwide.

French designer Christian Louboutin's red soles have stamped an inimitable mark on the world of fashion and shoe making for over twenty years. Born in Paris and raised by his mother and three sisters, the designer credits this feminine environment as the inspiration for much of his work. The innovation and imagination behind Louboutin's mesmerizing shoes and his utter devotion to women have established him as one of the world's most visionary and important shoemakers.

The Role:

• Build strong client relationships and client book
• Deliver and maintain a constant high-end luxury experience
• Carrying out shop in shop operational duties
• Liaising with customers on repairs and aftersales service
• Maintenance of stock levels and visual merchandising
• Demonstrate a constant awareness and actively striving to achieve key performance indicators in order to increase boutique/concession performance and reach individual and store targets
• Provide exceptional standards of customer experience surpassing customer expectations at every opportunity by following Christian Louboutin Sales Ceremony

The Candidate:

• Relevant experience, preferably in the luxury retail sector
• Passionate about sales, fashion and trends
• Excellent communication skills, both oral and written, with clients, colleagues and management
• Demonstrate and reflecting the luxury brand image through customer service, attitude, personal grooming, dress code and behaviour
• High drive to reach and exceed sales targets
• Motivated and committed with a can do attitude – able to meet the demands of a busy boutique with enthusiasm, high energy levels and a determination to achieve a consistently strong sales records.
• Brand awareness – show keen interest in Christian Louboutin brand and have strong product and technical knowledge
• Must be available to work at least one weekend day

In return, we offer:

• Competitive salary package
• An attractive monthly commission and incentives

If this sounds like the next chapter of your career, we look forward to hearing from you.