Luxury Retail Full-Time Sales Associate

Drake International - Australia; Sydney; On-site; AUD 58,000 - 70,000; Full time

Benefits offered by this job

Full-time position

Sydney CBD boutique

Luxury retail brand

64,000 + Super + Bonus

Career development

High-touch client environment

Job summary

OZ Design in Sydney CBD boutique is seeking a curious, polished Sales Assistant who delivers exceptional service in a fast-paced luxury environment. You will build personal relationships, develop product expertise and nurture a premium client portfolio.

This full-time role offers a 64,000 base salary plus super and bonus, ongoing product and professional development, and long-term career growth within a globally recognised luxury brand.

Qualifications

• Experience delivering personalised client experiences in a luxury retail setting.
• Strong network-building and follow-up skills to drive loyalty.
• Excellent communication and product knowledge in premium brands.

Responsibilities

• Create personalised experiences for every client and understand individual needs.
• Proactively nurture your client base, follow up meaningfully and identify loyalty opportunities.
• Confidently manage multiple customers and priorities in a busy boutique environment.

Skills

Clienteling

Relationship building

Product knowledge

Customer service

Job description

We are looking for a curious, personable and commercially minded Sales Assistant who can support the team in full-time capacity. We want someone who understands elevated clienteling, enjoys developing product expertise and can deliver an exceptional level of service within a fast-paced boutique environment.

ABOUT THE ROLE

This is a customer-focused position where relationship building sits at the heart of the role. You will be responsible for creating personalised experiences for every client, understanding their individual needs and preferences, and developing relationships that extend well beyond the initial transaction.

You will be expected to proactively nurture your client base, follow up meaningfully and identify opportunities to build genuine long-term loyalty and repeat business. Working within a busy Sydney CBD boutique, you will also need to confidently manage multiple customers and competing priorities while maintaining a calm, polished and professional approach.

WHAT\'S ON OFFER

• 64,000 + Super + Bonus
• Full-time opportunity
• Sydney CBD boutique location
• Opportunity to join a globally recognised luxury brand
• High-touch, relationship-led client environment
• Ongoing product and professional development
• Opportunity to build and grow a valuable personal client portfolio
• Long-term career development within luxury retail

If you\'re a curious, polished and relationship-driven retail professional who takes pride in delivering exceptional service, we\'d love to hear from you.

About Us: OZ Design is a wholly Australian, family-owned lifestyle brand with 40 stores and a 45-year legacy of quality, style, and service.

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