Client Advisor

Christian Louboutin LLC; Melbourne; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Monthly commission and incentives

Descripción de la vacante

Christian Louboutin is seeking an energetic, experienced professional to join our concession store in Melbourne CBD. You will build strong client relationships and deliver a constant high-end luxury experience, embodying the brand's image with every interaction.

You will carry out shop-in-shop operational duties, liaise with customers on repairs and aftersales, and maintain stock levels and visual merchandising while actively pursuing KPIs to drive boutique performance and meet targets.

Formación

• Relevant experience, preferably in the luxury retail sector.
• Passionate about sales, fashion and trends.
• Excellent communication skills, both oral and written, with clients, colleagues and management.
• Demonstrate and reflecting the luxury brand image through customer service, attitude, personal grooming, dress code and behaviour.
• High drive to reach and exceed sales targets.
• Motivated and committed with a can do attitude - able to meet the demands of a busy boutique with enthusiasm, high energy levels and a determination to achieve a consistently strong sales records.
• Brand awareness - show keen interest in Christian Louboutin brand and have strong product and technical knowledge.
• Must be available to work 5 days per week, including at least one weekend day.

Responsabilidades

• Build strong client relationships and client book
• Deliver and maintain a constant high-end luxury experience
• Carrying out shop in shop operational duties
• Liaising with customers on repairs and aftersales service
• Maintenance of stock levels and visual merchandising
• Demonstrate a constant awareness and actively striving to achieve key performance indicators in order to increase boutique/concession performance and reach individual and store targets
• Provide exceptional standards of customer experience surpassing customer expectations at every opportunity by following Christian Louboutin Sales Ceremony

Conocimientos

Client relationships

Luxury sales

Excellent communication

Brand awareness

Product knowledge

High energy

Weekend availability

Descripción del empleo

This is an exciting opportunity for an energetic, experienced professional to join our concession store in Melbourne CBD.

In 1992, the Christian Louboutin brand was born with the opening of the first flagship boutique in Paris. Christian Louboutin's designs are sought-after around the globe, all recognizable for their immaculately lacquered red soles. As of today, Christian Louboutin operates over 150 boutiques worldwide.

French designer Christian Louboutin's red soles have stamped an inimitable mark on the world of fashion and shoe making for over twenty years. Born in Paris and raised by his mother and three sisters, the designer credits this feminine environment as the inspiration for much of his work. The innovation and imagination behind Louboutin's mesmerizing shoes and his utter devotion to women have established him as one of the world's most visionary and important shoemakers.

The Role:

• Build strong client relationships and client book
• Deliver and maintain a constant high-end luxury experience
• Carrying out shop in shop operational duties
• Liaising with customers on repairs and aftersales service
• Maintenance of stock levels and visual merchandising
• Demonstrate a constant awareness and actively striving to achieve key performance indicators in order to increase boutique/concession performance and reach individual and store targets
• Provide exceptional standards of customer experience surpassing customer expectations at every opportunity by following Christian Louboutin Sales Ceremony

The Candidate:

• Relevant experience, preferably in the luxury retail sector
• Passionate about sales, fashion and trends
• Excellent communication skills, both oral and written, with clients, colleagues and management
• Demonstrate and reflecting the luxury brand image through customer service, attitude, personal grooming, dress code and behaviour
• High drive to reach and exceed sales targets
• Motivated and committed with a can do attitude - able to meet the demands of a busy boutique with enthusiasm, high energy levels and a determination to achieve a consistently strong sales records.
• Brand awareness - show keen interest in Christian Louboutin brand and have strong product and technical knowledge
• Must be available to work 5 days per week, including at least one weekend day

In return, we offer:

• Competitive salary package
• An attractive monthly commission and incentives