Boutique Manager

Christian Louboutin LLC; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Monthly commission and incentives

Job summary

Christian Louboutin LLC in Brisbane CBD seeks a dynamic store leader to direct all facets of boutique operations, deliver exceptional customer service, and uphold the brand’s luxury standards. You will lead by example, manage staff, optimize inventory, and drive CRM and VIP initiatives.

Ideal candidates have store management and luxury retail experience, with strong leadership and business acumen. The role offers competitive rewards and an attractive commission structure.

Qualifications

• Experience in store management, luxury retail preferred.
• Strong leadership and business acumen.
• Ability to lead by example and drive sales.

Responsibilities

• Assist in achieving store business goals and objectives.
• Lead in setting up procedures, staff training, customer service & welfare.
• Monitor staff performance and identify training needs.
• Develop and maintain inventory management and integrity.
• Grow CRM database and VIP customer base.
• Be an ambassador for the brand with a professional image.

Skills

Store management

Leadership

Customer service

Staff training

Inventory management

CRM/database management

Job description

French designer Christian Louboutin's red soles have stamped an inimitable mark on the world of fashion and shoe making for over thirty years. Born in Paris and raised by his mother and three sisters, the designer credits this feminine environment as the inspiration for much of his work. The innovation and imagination behind Louboutin's mesmerizing shoes have established him as one of the world's most visionary and important shoemakers.

We now have an exciting opportunity for a dynamic and seasoned professional to lead our boutique in Brisbane CBD.

If you are someone who is passionate about fashion and can provide highly skilled management in directing all facets of store operation, we would love to hear from you.

Key duties and responsibilities:

• Assist store in achieving the store business goals and objectives.
• Lead in setting up operational procedures, staff training, customer service & staff general welfare.
• Monitor staff performance on a regular basis and identify areas of training and improvement when necessary.
• Develop and maintain efficient inventory management and integrity.
• Identify and implement strategies to grow CRM database and increase existing base of VIP customers.
• Be an ambassador for the brand and portray a professional and customer oriented image at all times.
• Be a role model to all staff in work performance, customer service and other relevant scope of duties.
• Support in collating data for all reports pertaining to sales, customer service, accounts and logistics.
• Execute sales strategies and action plans implemented by the retail operations team to optimise sell-thru.
• Support and responsible for the stock holding.
• Will have and maintain at all times competent product knowledge.
• Quality leadership skills to lead the staff to perform to their fullest potential.
• Possess effective communication skills and team spirit.
• Build and maintain good rapport with stakeholders.
• Conduct staff appraisal and annual performance review.

The ideal candidate will:

• Have previous experience in store management, luxury retail experience preferred
• Possess strong leadership skills with ability to lead by example
• Possess strong sense of business acumen

In return, we offer:

• Competitive salary package
• Annual bonus
• An attractive monthly commission and incentives

If this sounds like the next chapter of your career, we look forward to hearing from you.

Only shortlisted candidates will be contacted.