Luxury Client Advisor – Concession & Commission

Christian Louboutin LLC; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Monthly commission and incentives

Job summary

Christian Louboutin is seeking an energetic, experienced professional to join our concession store in Melbourne CBD. You will build strong client relationships and deliver a constant high-end luxury experience, embodying the brand's image with every interaction.

You will carry out shop-in-shop operational duties, liaise with customers on repairs and aftersales, and maintain stock levels and visual merchandising while actively pursuing KPIs to drive boutique performance and meet targets.

Qualifications

• Relevant experience, preferably in the luxury retail sector.
• Passionate about sales, fashion and trends.
• Excellent communication skills, both oral and written, with clients, colleagues and management.
• Demonstrate and reflecting the luxury brand image through customer service, attitude, personal grooming, dress code and behaviour.
• High drive to reach and exceed sales targets.
• Motivated and committed with a can do attitude - able to meet the demands of a busy boutique with enthusiasm, high energy levels and a determination to achieve a consistently strong sales records.
• Brand awareness - show keen interest in Christian Louboutin brand and have strong product and technical knowledge.
• Must be available to work 5 days per week, including at least one weekend day.

Responsibilities

• Build strong client relationships and client book
• Deliver and maintain a constant high-end luxury experience
• Carrying out shop in shop operational duties
• Liaising with customers on repairs and aftersales service
• Maintenance of stock levels and visual merchandising
• Demonstrate a constant awareness and actively striving to achieve key performance indicators in order to increase boutique/concession performance and reach individual and store targets
• Provide exceptional standards of customer experience surpassing customer expectations at every opportunity by following Christian Louboutin Sales Ceremony

Skills

Client relationships

Luxury sales

Excellent communication

Brand awareness

Product knowledge

High energy

Weekend availability

Job description

Christian Louboutin is seeking an energetic, experienced professional to join our concession store in Melbourne CBD. You will build strong client relationships and deliver a constant high-end luxury experience, embodying the brand's image with every interaction.

You will carry out shop-in-shop operational duties, liaise with customers on repairs and aftersales, and maintain stock levels and visual merchandising while actively pursuing KPIs to drive boutique performance and meet targets.