Cleaning Area Manager

White Spot Group; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

White Spot Group Pty Ltd is seeking an experienced Cleaning Area Manager to oversee cleaning operations across the Greater Sydney Area, ensuring high standards of cleanliness and exceptional service delivery. This full-time role requires leading a team of cleaning professionals, scheduling, training and performance management, while maintaining health and safety compliance and strong client communication.

Join our dynamic team and contribute to client satisfaction by optimizing operations and

Qualifications

• Proven experience as a Cleaning Supervisor or Cleaning Manager.
• Strong leadership and ability to motivate and manage staff.
• Excellent organizational and time management abilities.
• Knowledge of cleaning techniques, products and equipment.
• Understanding of health and safety regulations in the cleaning industry.
• Strong communication skills, written and verbal, with clients and staff.
• Problem-solving skills and ability to handle complaints professionally.
• Valid driver’s license and reliable transport to visit multiple sites.
• Flexibility to work varying hours as required.

Responsibilities

• Supervise and manage a team of cleaning staff, including scheduling and performance management.
• Conduct regular inspections to ensure standards meet client expectations.
• Monitor inventory and coordinate orders for supplies and equipment.
• Develop and implement cleaning schedules to maximise efficiency.
• Respond to client complaints professionally and promptly.
• Maintain detailed records of activities, attendance, incidents and service delivery.
• Ensure compliance with health, safety and environmental regulations.
• Identify opportunities for cost savings and process improvements.
• Liaise with clients to communicate expectations and updates.
• Participate in staff training and development.
• Hands-on responsibility for periodical jobs.

Skills

Team leadership

Staff scheduling

Client communication

Health & safety

Time management

Quality standards

Problem solving

Job description

White Spot Group Pty Ltd is seeking an experienced Cleaning Area Manager to join our dynamic team. This is a full-time position based in Greater Sydney Area As Cleaning Area Manager, you will be responsible for overseeing cleaning operations across a designated area, ensuring exceptional service delivery, maintaining high standards of cleanliness, and managing a team of cleaning professionals. This role is pivotal to our operational success and directly impacts the quality of service we provide to our clients.

Key responsibilities

• Supervise and manage a team of cleaning staff, including scheduling, training, performance management and ensuring adherence to company policies and procedures
• Conduct regular inspections of cleaning areas to ensure all work meets company standards and client expectations
• Monitor inventory levels of cleaning supplies and equipment, and coordinate orders to maintain adequate stock
• Develop and implement cleaning schedules that maximise efficiency whilst meeting client requirements
• Respond to and resolve client complaints or concerns in a professional and timely manner
• Maintain detailed records of cleaning activities, staff attendance, incidents and service delivery
• Ensure compliance with health, safety and environmental regulations across all cleaning operations
• Identify opportunities for process improvements and cost savings within the designated area
• Liaise between cleaning teams and clients to communicate expectations, updates and any service modifications
• Participate in staff training and development initiatives to enhance team skills and knowledge
• Hands on responsibility for periodical jobs

What we're looking for

• Proven experience working as a Cleaning Supervisor, Cleaning Manager or similar supervisory role within the cleaning services industry
• Strong leadership and team management skills with the ability to motivate and manage staff effectively
• Excellent organisational and time management abilities
• Knowledge of cleaning techniques, products and equipment appropriate to various environments
• Understanding of health and safety regulations and best practices within the cleaning industry
• Strong communication skills, both written and verbal, with the ability to interact professionally with clients and staff
• Problem-solving skills and the ability to handle complaints professionally and constructively
• Attention to detail and commitment to maintaining high standards of cleanliness
• Valid driver's license and reliable transport to visit multiple cleaning sites
• Flexibility to work varying hours, including early mornings or evenings as operational requirements dictate

What we offer

At White Spot Group Pty Ltd, we value our team members and are committed to providing a supportive and rewarding work environment. We offer competitive remuneration packages, opportunities for professional development and career progression within our growing organisation. We believe in work-life balance and provide flexibility where possible. Our team enjoys access to ongoing training programmes to enhance their skills and knowledge. We foster a culture of respect, collaboration and continuous improvement, where your contributions are recognised and valued.

About us

White Spot Group Pty Ltd is a leading provider of professional cleaning services in Melbourne. With a strong reputation built on reliability, quality and customer satisfaction, we pride ourselves on delivering exceptional service to our diverse client base. Our team is dedicated to maintaining the highest standards of cleanliness and professionalism across all our operations. We are committed to sustainable practices and creating a positive workplace culture where our employees can thrive and develop their careers.