Area Manager - Corporate cleaning

Private Advertiser; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Vehicle allowance

Career progression

Training and development

Flexible working arrangements

Supportive leadership

Job summary

Private Advertiser in Adelaide, SA seeks an Area Operations Manager for cleaning services to lead site-based teams and ensure service excellence across multiple client sites. You will drive performance, safety, and client satisfaction while overseeing rostering, training and continuous improvement initiatives.

The role requires experience in facilities or cleaning services, strong leadership of geographically dispersed teams, and a proactive client-management mindset.

Qualifications

• Experience in operations, facilities management or cleaning services.
• Ability to lead dispersed teams and manage multiple sites.
• Strong stakeholder management and customer service focus.

Responsibilities

• Lead and support site-based cleaning teams across multiple commercial and industrial locations.
• Ensure contractual service requirements and performance standards are met.
• Conduct regular site inspections, audits, and quality reviews to maintain operational excellence.
• Develop and maintain strong relationships with clients, responding to service requests and concerns.
• Manage workforce planning, rostering, and allocation of resources to meet business and client needs.
• Recruit, onboard, train, and mentor team members to support development and retention.
• Monitor performance metrics and prepare operational reports for management and clients.
• Drive continuous improvement initiatives that enhance productivity, service quality and safety outcomes.
• Ensure compliance with WHS requirements, company policies and industry standards.

Skills

Leadership

People management

Operations management

Customer service

Workforce planning

Job description

About the role

Area Operations Manager - Cleaning Services

Adelaide, SA | Full-Time

We are seeking an experienced and motivated Area Operations Manager to join our growing facilities services team. This role is responsible for the operational management of multiple client sites across metropolitan Adelaide, ensuring service delivery standards, client satisfaction, and team performance are consistently achieved.

As a key member of our leadership team, you will oversee frontline supervisors and cleaning personnel, drive service excellence, and build strong client relationships across a diverse portfolio.

Key Responsibilities

• Lead and support site-based cleaning teams across multiple commercial and industrial locations.
• Ensure contractual service requirements and performance standards are consistently met.
• Conduct regular site inspections, audits, and quality reviews to maintain operational excellence.
• Develop and maintain strong relationships with clients, responding proactively to service requests and concerns.
• Manage workforce planning, rostering, and allocation of resources to meet business and client needs.
• Recruit, onboard, train, and mentor team members to support ongoing development and retention.
• Monitor performance metrics and prepare operational reports for management and clients.
• Drive continuous improvement initiatives that enhance productivity, service quality, and safety outcomes.
• Ensure compliance with workplace health and safety requirements, company policies, and industry standards.

About You

• Previous experience in operations, facilities management, cleaning services, hospitality, or a similar service-driven environment.
• Demonstrated ability to lead, motivate, and develop geographically dispersed teams.
• Strong customer service focus with excellent stakeholder management skills.
• Ability to manage competing priorities and make effective decisions in a fast-paced environment.
• High attention to detail and a commitment to delivering exceptional outcomes.
• Sound administrative and computer skills, including experience with workforce and reporting systems.
• Current driver's licence and willingness to travel between client sites.

What's on Offer

• Competitive salary package including vehicle allowance.
• Opportunity to join a growing organisation with long-term career prospects.
• Supportive leadership team and collaborative workplace culture.
• Ongoing training, development, and professional growth opportunities.
• Flexible working arrangements where operationally suitable.
• The opportunity to make a genuine impact on service delivery and client success.

About Us

We are a proudly Australian-owned facilities services provider delivering cleaning and support solutions to clients across a range of sectors. Our reputation is built on reliability, responsiveness, and a commitment to exceeding client expectations.

If you are a hands-on leader who enjoys building high-performing teams and delivering outstanding service outcomes, we would love to hear from you.