Claims Systems Transformation Lead

Vhr Professional Services; Sydney; Sur place; AUD 140 000 - 190 000; Plein temps

Résumé du poste

Reo Group is partnering with a specialist insurance business to recruit a Claims Operations Lead for a fixed‑term assignment focused on delivering a new claims management system. The role requires hands‑on ownership of system design, testing and rollout, collaborating across claims, operations and technology teams.

Ideal candidates will have solid general insurance claims experience and a proven track record in transformation or technology implementation projects, with pragmatic, hands‑on style

Qualifications

• Solid end-to-end claims experience within a general insurance environment.
• Proven track record delivering claims system transformation or technology implementation projects.
• Pragmatic and hands-on, with the ability to operate across both strategic and operational levels.
• Strong stakeholder management and communication skills across technical and non-technical audiences.

Responsabilités

• Lead the end-to-end implementation of a new claims management system across the business.
• Drive system design, configuration, user testing, and rollout in a structured and pragmatic manner.
• Work closely with internal claims, operations, and technology teams throughout the project lifecycle.
• Identify and manage risks, issues, and dependencies across the implementation programme.
• Support change management and training to embed the new system effectively across the claims function.

Description du poste

Reo Group is partnering with a specialist insurance business to recruit a Claims Operations Lead for a fixed‑term assignment focused on delivering a new claims management system. The role requires hands‑on ownership of system design, testing and rollout, collaborating across claims, operations and technology teams.

Ideal candidates will have solid general insurance claims experience and a proven track record in transformation or technology implementation projects, with pragmatic, hands‑on style