Claims Specialist | Insurance Broking & Growth

QIB Group Holdings; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company paid qualifications

Retail and travel discounts

Bonuses and awards

Generous leave policies

Job summary

Regional Insurance Brokers, part of QIB Group, invites a proactive Claims Professional to join our Brisbane team on a full-time basis. You will manage claims from lodgment to settlement, lodge claims with insurers via portals and the broking system, and assess coverage to support positive outcomes.

We value attention to detail and strong customer service, with 1–2 years in claims or insurance. Benefits include company-paid qualifications, ongoing training, and a collaborative environment with

Qualifications

• 1-2 years claims or insurance industry experience
• Strong customer service background
• Proactive professional with keen attention to detail

Responsibilities

• Manage claims from lodgment through to settlement
• Lodge claims with insurers through portals and the broking system
• Assess coverage, gather information and support positive claim outcomes
• Maintain accurate claim records, file notes and documentation
• Ensure compliance with relevant codes and regulatory requirements

Skills

Insurance claims

Customer service

Attention to detail

Team growth

Education

Tier 2 Qualification

Job description

Regional Insurance Brokers, part of QIB Group, invites a proactive Claims Professional to join our Brisbane team on a full-time basis. You will manage claims from lodgment to settlement, lodge claims with insurers via portals and the broking system, and assess coverage to support positive outcomes.

We value attention to detail and strong customer service, with 1–2 years in claims or insurance. Benefits include company-paid qualifications, ongoing training, and a collaborative environment with