Claims Consultant - Insurance Broking

QIB Group Holdings; Brisbane; Presencial; AUD 70.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Company paid qualifications

Retail and travel discounts

Bonuses and awards

Generous leave policies

Resumo da vaga

Regional Insurance Brokers, part of QIB Group, invites a proactive Claims Professional to join our Brisbane team on a full-time basis. You will manage claims from lodgment to settlement, lodge claims with insurers via portals and the broking system, and assess coverage to support positive outcomes.

We value attention to detail and strong customer service, with 1–2 years in claims or insurance. Benefits include company-paid qualifications, ongoing training, and a collaborative environment with

Qualificações

• 1-2 years claims or insurance industry experience
• Strong customer service background
• Proactive professional with keen attention to detail

Responsabilidades

• Manage claims from lodgment through to settlement
• Lodge claims with insurers through portals and the broking system
• Assess coverage, gather information and support positive claim outcomes
• Maintain accurate claim records, file notes and documentation
• Ensure compliance with relevant codes and regulatory requirements

Conhecimentos

Insurance claims

Customer service

Attention to detail

Team growth

Formação

Tier 2 Qualification

Descrição da vaga

Are you a dynamic and motivated professional with a passion for client relationships and insurance solutions? Our Regional Insurance Brokers team have an opportunity for a passionate and driven Claims Professional to join the team on a full-time basis.

We are looking for someone who is self-motivated to lead their own personal and team growth, manage a diverse portfolio, deliver exceptional service, and contribute to our continued success. If you're ready to make a difference in a supportive and collaborative environment, we'd love to hear from you!

Role Responsibilities

• Manage claims from lodgment through to settlement
• Lodge claims with insurers through insurer portals and the broking system
• Assess coverage, gather information and support positive claim outcomes
• Maintain accurate claim records, file notes and documentation
• Ensure that the provision of financial services to clients comply with the Code of Practice, FSR Act, relevant statutory and industry requirements and codes

About You

• We are looking for a proactive professional with a keen eye for detail
• 1-2 years claims or insurance industry experience
• Tier 2 Qualification or willing to obtain
• Strong background in customer service and/or professional services environment
• Strong attention to detail and written communication skills

Why Work With Us

Regional Insurance Brokersis part ofQIB Group, a leading insurance broking network across Australia. QIB Group is renowned for delivering tailored insurance solutions across a wide range of industries, with a strong commitment to client-focused service and innovation. As part of Regional Insurance Brokers, you'll be working with a well-established brand backed by the strength and resources of the QIB Group, providing excellent opportunities for growth and professional development.

Our working environment boasts an enthusiastic team who are empowered to achieve their best through company paid qualifications, ongoing training and development, EAP access and varied retail and travel discount benefits.

Company Paid Qualifications

• Team activities and events, because we adore our teams and bringing them together.
• Retail and travel discounts, we all like to treat ourselves.
• Bonuses and awards because who don't love to be rewarded for great performance!
• Generous leave policies, including parental leave.