Claims Recoveries Specialist: Growth & Negotiation

Procare Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team culture

Career growth

Central Sydney CBD location

Market leader in insurance solutions

Job summary

Procare Group is seeking a dedicated Recoveries Specialist to join our Sydney CBD team. This full-time role focuses on managing recoveries within a claims portfolio, working closely with internal and external stakeholders to maximise recovery outcomes.

Ideal candidates have 1–2 years in a similar role with experience in commercial property and liability claims, and preferably motor vehicle claims. The position emphasizes strong customer service, organisation, and the ability to work autonomously

Qualifications

• 1-2 years of experience in a similar role (preferred).
• Background in commercial property and liability claims management (preferred).
• Experience in motor vehicle claims (desirable but not essential).
• Strong customer service skills and ability to engage effectively with stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation skills and written/verbal communication abilities.
• Capacity to work autonomously and manage competing priorities.
• Knowledge of legal and court processes (advantageous).
• Intermediate PC skills and proficiency in relevant systems.

Responsibilities

• Manage the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.
• Providing ad-hoc administrative and team support as required.

Skills

Customer service

Negotiation

Time management

Stakeholder engagement

Autonomy

Legal knowledge

PC skills

Tools

Claims systems

Job description

Procare Group is seeking a dedicated Recoveries Specialist to join our Sydney CBD team. This full-time role focuses on managing recoveries within a claims portfolio, working closely with internal and external stakeholders to maximise recovery outcomes.

Ideal candidates have 1–2 years in a similar role with experience in commercial property and liability claims, and preferably motor vehicle claims. The position emphasizes strong customer service, organisation, and the ability to work autonomously