Recoveries Specialist

The Procare Group

Sydney

On-site

AUD 70,000 - 90,000

Full time

40 hours ago
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Benefits offered by this job

Central Sydney CBD location
Career development

Job summary

Procare Group in Sydney's CBD is seeking a Recoveries Specialist to join our collaborative, professional team. This full-time role focuses on end-to-end recoveries for a diverse claims portfolio, with a strong emphasis on timely fund recovery and stakeholder communication.

We seek 1–2 years in a similar role, with background in commercial property and liability claims; motor vehicle claims are desirable. The role requires excellent negotiation, organisational, and customer service skills to

Qualifications

  • 1–2 years of experience in a similar role (preferred).
  • Background in commercial property and liability claims (preferred).
  • Experience in motor vehicle claims (desirable but not essential).

Responsibilities

  • Managing the end-to-end recoveries process within a portfolio of claims.
  • Effectively and efficiently communicating with internal and external stakeholders.
  • Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
  • Driving timely recovery of funds while maintaining a client-focused approach.
  • Accurately recording and managing work through relevant systems and processes.
  • Providing ad-hoc administrative and team support as required.

Skills

Negotiation
Communication
Stakeholder management
Organisation

Job description

From a family-started company to an ever-growing leading national business, we're committed to being the most respected national insurance risk and solutions services provider in Australia.
Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our collaborative, supportive, and hardworking team in Sydney's CBD.

This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact.

Why Join Procare?

At Procare Group we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You'll be part of a team where your contributions are valued, and where you'll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities

As a Recoveries Specialist, your day-to-day duties will include:

  • Managing the end-to-end recoveries process within a portfolio of claims.
  • Effectively and efficiently communicating with internal and external stakeholders.
  • Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
  • Driving timely recovery of funds while maintaining a client-focused approach.
  • Accurately recording and managing work through relevant systems and processes.
  • Providing ad-hoc administrative and team support as required.

From a family-started company to an ever-growing leading national business, we're committed to being the most respected national insurance risk and solutions services provider in Australia.
Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our collaborative, supportive, and hardworking team in Sydney's CBD.

This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact.

Why Join Procare?

At Procare Group we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You'll be part of a team where your contributions are valued, and where you'll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities

As a Recoveries Specialist, your day-to-day duties will include:

  • Managing the end-to-end recoveries process within a portfolio of claims.
  • Effectively and efficiently communicating with internal and external stakeholders.
  • Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
  • Driving timely recovery of funds while maintaining a client-focused approach.
  • Accurately recording and managing work through relevant systems and processes.
  • Providing ad-hoc administrative and team support as required.
About You

We are looking for a talented communicator and proactive team player who has:

  • 1-2 years of experience in a similar role (preferred).
  • Background in commercial property and liability claims management (preferred).
  • Experience in motor vehicle claims (desirable but not essential).
  • Strong customer service skills and ability to engage effectively with stakeholders.
  • Excellent organisational and time management skills.
  • Outstanding negotiation skills and written/verbal communication abilities.
  • Capacity to work autonomously and manage competing priorities.
  • Knowledge of legal and court processes (advantageous).
  • Intermediate PC skills and proficiency in relevant systems.
What We Offer
  • A supportive and inclusive team culture.
  • Opportunities for professional growth and career development.
  • A central Sydney CBD location with easy access to transport.
  • A chance to work with a market leader in insurance solutions.

If you're ready to take the next step in your career and contribute to a growing organisation, we'd love to hear from you!

For more information,check out our websitewww.procaregroup.com.auor contact our careers team*******@procaregroup.com.au.

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